Our front-load Ge hydroheater washer has been a problem since day one. It constantly goes off balance, you can only use Tide soap, it leaves residue all over our clothes despite us cleaning the machine monthly.
We have asked for a replacement numerous times but all they do is send someone out to fix nothing (according to them). They can never find a problem. Our clothes is getting damaged and stained. The washer was 2 1/2 years old and the drum had to be replaced.
The metal drum had disintegrated and they had the nerve to blame us.
They said they would give us a new one at a discounted price, I don't think so especially after the price we paid for it and it has not even worked properly. Do not but from GE!