Dorset, Ohio
Not resolved

Shirley @ GE consumer services aknowledges a manufacturing defect in the stress cracked supply line to the water dispenser of 2003 GE refrigerator that they will not repair at their cost. I will no longer purchase GE appliance and hope to communicate their poor customer service to all who will listen. The supply line is defective due to a manufacturing error at the GE plant, defective tubing, or using a tubing incorrect for the application.

They readily understood their problem with the model # & serial # and still refused to help. She was not at all helpful or in any way an asssett to their customer service.


Product or Service Mentioned: Ge Appliances Refrigerator.

Monetary Loss: $200.

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