I have a 6 yr old side by side GE refridge, the water quite working, went to GE web site to find out what to do.First thing was to replace water filter which I did, still not working, then held dispensing lever in for 2 minutes, still not working.

So called GE repair service, set up appointment. Repair man show up on time I told him what was wrong. He said nothing and walked over to sink turned on hot water and filled plastic bottle with hot water and squirted in water dispenser hose, and presto water started running. The water was frozen inside the compartment.

Why wasn't that mentioned on the web site???$97.00 WHAT A RIP OFF

Review about: Ge Appliances Repair.

Monetary Loss: $97.

Had an Experience with Ge Appliances?

Write a review


Terms of Service
Post Comment
Dekalb, Illinois, United States #804883

We had the same problem and they said it was because the top shelf need to be lowered and tall items spaced to give it circulation...I did not have this problem with my older non GE appliance.Now we have a problems with exterior sweating.

plenty of clearance.

Again we never had a problem with our old appliances.These are only 2 1/2 months old.

Washington, District Of Columbia, United States #792781

We had the same issue in Maryland and our home was new so obviously we went to the builder who had discovered on the internet to hold a hair dryer to thaw the water.We did that but over time it didn't stay thawed for more than a day and eventually the plastic got warped.

I was lucky that Donna from GE helped us in Maryland. The technician who came to our home indicated that they had many issues with a bad design.

GE honored our complaint and replaced the door.If not, they would have lost many customers in our entire development of hundreds of homes by the same builder.

New Philadelphia, Ohio, United States #791419

I'm sorry this has happened. If you'd like us to review your situation, please send your details to eResponse@ge.com. Thanks.

You May Also Like

Ge Appliances - Arrogant and incompetent customer service Ge Appliances "Today I had a repair service for a 2-year old GE Monogram microwave (a $700 product) that started to smell like something was burning. The technician opened the product and..." Read more Ge Appliances - GE Profile Refrigerator - Switch, Light WR23X10429 NLM Ge Appliances "GE Profile Refrigerator Purchased 6/18/2009 Model: PDS22SISDRSS Switch, Light WR23X10429 Shows up NLM. GE told me there was no other part that would fit and I should look on..." Read more Ge Appliances - GE Monogram Fridge: Litterally Rotten! Ge Appliances "I have had one challenge after the next with my 48 in GE Monogram fridge. Two expensive repair calls, arguments with GE "service". Basically unwilling to stand behind a..." Read more Ge Appliances - GE's guaranteed plastic control knobs (guaranteed to break) Ge Appliances "...three weeks after my initial complaint, I was contacted by a GE/Mabe customer service manager (Diane Davis) who was very good about reading from her script..." Read more Lazada Malaysia - Please solve this or should i get legal advise from lawyer? Lazada Malaysia "Order no. 335567535 placed on 10/sept/2017. Received confirmation email. Without any noticed 9days after got email from lazada on 19/sept/2017. Then i make an online chat with customer service on..." Read more Directv - Equipment does not work.  "Known issue" no fix for over 1 year. Directv "1 month ago today we had Dirctv installed. The boxes in our home lose internet connection everyday sometimes hourly. We have called Directv everyday for the last 30 days on..." Read more The Bradford Exchange United Kingdom - Very Poor Product The Bradford Exchange United Kingdom "I purchased a Gold plated ring from them last October for a 60th Birthday present for my mum. She didn't start wearing it until 6th December and it already looks..." Read more Rooms To Go - Fake "Top Grain Leather" Rooms To Go "I am on my third couch from Rooms to Go because of the poor quality. The "top grain leather" wore through the top layer revealing fabric in less than 8..." Read more