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I had a new GE front loader washing machine &;;;;;; dryer delivered less than a month ago. the washer and dryer doors banger together when opened so my husband tried to remove the door from the washing machine to switch it and when doig so, the white plastic too that came with the machine broke off in the locking mechanism..
I am actually on the tlephone now trying to reach GE - this marks the beginning of hour 4 attempting to have someone come to service this machine. We are now on week three of this as well. They sent a service tech yesterday and I thought he wa there to fix the washer, however, although I told GE exactly what the problem was, this was apparently only a "diagnostic" visit. They have scheduled the actual repair for over four weeks from now.
Total of 7 weeks waiting for a repair - if that indeed does happeDo not buy a GE applianceAvoid GAvoid GEE.n. Horrible.
Preferred solution: fix the washing machine please.