Not resolved
1.5
Details
Customer service
Ease of Use
Price Affordability
Product or Service Quality
Style and Design
Warranty
0 comments

Our GE Profile Washer never fills with enough water to get the clothes clean.If I run an extra rinse cycle the water is not clear because the clothes are not completely clean like they should be.

I have opened the washer to find dry spots on clothes half way thru the wash cycle and wonder how that is possible! On pre-soak the garments are often sitting above the water line with the pre-soak cleaner on top of them undissolved. Attached is a picture I just took on 12/2015. This is after the mattress pad had finished 30 minutes of the presoak cycle and was beginning to wash.

I have had techs out to look at it and they tell me that's how the washer works. Well, that is not acceptable and I have contacted GE only to be told load it differently as if I haven't tried everything possible. I have even resorted to adding buckets of water to bring the water level up. I get the low water saving, but clothes should be under water to get clean.

BTW I also the dryer so I'd have a matching pair and it isn't worth a bit either.

The clothes don't dry properly and I have to constantly run them again to get them dry.I will never buy another GE product, and am very disappointed with their customer service.

This person wrote the review because of poor customer service of ge appliances washing machine from Ge Appliances and attached a photo. Reviewer claimed that he or she wants Ge Appliances to offer any options to resolve the issue.

The most disappointing in user's experience was poor quality of appliances and poor quality and customer service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Ge Appliances for you to read. This information may help you with your purchase decision.

Had an Experience with Ge Appliances?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Ge Appliances - Terrible parts Ge Appliances "This refrigerator has had problems within months of its purchase. I have had the thermostat and door gaskets replaced. The gaskets tear and get holes in them, so I have..." Read more Ge Appliances - GE Washing Machine Never Functions Properly Very Noisy Sucks  Ge Appliances "I purchased this brand new General Electric Washing Machine Model # GTW180SSJ0WW Serial #LF172471G in the month of August 2015. Since delivery I had nothing but trouble with the wash..." Read more Ge Appliances - GE Monogram Fridge: Litterally Rotten! Ge Appliances "I have had one challenge after the next with my 48 in GE Monogram fridge. Two expensive repair calls, arguments with GE "service". Basically unwilling to stand behind a..." Read more Ge Appliances - Fire Hazard Ge Appliances "Absolutely appalling customer service from GE. We purchased the GE Cafe gas range. When we installed the oven (meticulously following the instruction manual) it burst into flames. Luckily we got..." Read more Discountmugs - Terrible Company!!! Discountmugs "If I could give negative stars, I would! This company took 8 days to make our 40 wine glasses, 36 coffee mugs and 50 coasters. Then another 6 days for..." Read more Everbuying - Service has been improved over the year Everbuying "I started shopping at Everbuying 2yrs ago from buying a mobile phone. The 1st experience was very good, express shipping is at reasonable cost. since then I have bought many..." Read more Poshmark - Just DON'T DO IT! Poshmark "I wouldn't advise ANYONE to sell high dollar or expensive items on Poshmark. I sold another seller a Gucci handbag, I showed a photo of the only damage to the..." Read more Bluegreen Resorts - A Ruined Much Needed Vacation!Bluegreen Mountain Loft Resort Bluegreen Resorts "Checked in on 08/13/17 & checked out on 08/20/17. This was a spur of the moment get away as my husband had been ill & recently had surgery. When I..." Read more