My washer did not go to the rinse cycle it quite working I tried turning it back on but it wouldn't come on I has contacted GE appliance the guy name Gerald is down on his back he is having back surgery I called about a week ago I have water standing in my washer with my sheets in it I had to buy more wich I really didn't have money to do so and Im needing to wash clothes I can't afford to go to the washiertera to wash clothes my daddy brought it for me last year on this day he passed away 4 days after Christmas I had called GE appliance like their times to get someone over the second time I called the lady said we don't have any in this area that service this area I told her that they had better find someone to get my washer fixed for are they will be owing me a new washer with out me paying for it and i told them that the warranty goes out on it today they said we will have someone come out on the 3rd to fix it I said this been a ongoing issue every sense I had the washer I had to call Gerald johns out to get it fixed I

User's recommendation: I like my washer and dryer but the only thing is sometimes the costumer service when you call and have a issue is rude like they don't want to try to help you.

Location: Houston, Texas

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