Skip to content
GE Appliances

GE Appliances

www.geappliances.com
What is your customer experience with GE Appliances?

GE Appliances Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

GE Appliances reviews show a 1.5 star rating from 553 reviews, 39% would recommend, and overall consumer sentiment is mostly dissatisfied.

Key Takeaways for Future Customers

  • Expect reliability issues; consider buying an extended warranty.
  • High price point vs reported lifespan and frequent repairs.
  • Keep records for service and escalate if needed when arranging repairs.

Negative Feedback / Risk Areas

  • Recurring customer complaints about product quality and short-lived appliances.
  • Poor customer service, long repair delays, part backorders, and refund/exchange friction.
  • Frequent warranty and service coordination problems.

Positive Feedback

Some customers praise appearance and occasional prompt technician service that resolved issues.

View full overview ›

Media from reviews

GE Appliances - No one has informed me if the AC front grille is a product of their...
GE Appliances - Product informationGE Appliances - Good day, l am writing about my Burner...GE Appliances - Lower self and plastic part in between drawers brokenGE Appliances - New and unusable microwaveGE Appliances - New and unusable microwave - Image 2GE Appliances - Washer broke bought new less than 4 years ago
View all media ›

GE Appliances Collective Complaints

users

Make your complaint harder to ignore

Unite consumers around your issue, encouraging GE Appliances to respond and resolve.

Paul F Fpn
Paul F Fpn
New Orleans, Louisiana

Lack of customer service

I ordered a large room window unit online on Lowe's.com. I received it. On the Tuesday after I received it, I installed it. It worked fine for about a week. It was blowing cool air, not very cold; also, I would hear a low hissing sound. I called a repairman I know. He looked at it, and his belief is that the coil has a crack inside of the system, but he could not see it. He also said it seems like all of the freon leaked out. I have tried calling three times but just got the recorded message. I need a repair or a replacement. Please help; I can't afford to lose 600 dollars.

View full complaint ›
Show reviews that mention
service customer service warranty customer washer washing machine problem replacement repair part
Filter review
Sort by
Anonymous
map-marker Queens, New York

No one has informed me if the AC front grille is a product of their company.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
GE Appliances - No one has informed me if the AC front grille is a product of their...

The grille is not attached. I either need a replacement or screws or attachments to affix to the main component.

View full review
Genevia G Erg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Altamonte Springs, Florida

Good day, l am writing about my Burner...

GE Appliances - Good day, l am writing about my Burner...

Good day, l am writing about my Burner Element Smart Free-Standing Electric Range GRF600AVSS $748.00 Stove.

I have bee disappointed in the quality of this range. Have had service person out twice about the range top build up .

The second time he came out bought me a blue blade to scrape all build up that builds up on the glass top . At 81 years of age l shouldnt have to do that almost cut myself this morning with this blue scraper he left and told me to use it. This stove is a failure l cant believe l am saying this because my family had bought GE appliances all my life and lve been buying for 50 years .l want it out of my house and replaced with a top that even the sales person that l just called said thats what l have to use a blade to clean it. I dont want to put this in AARP conversation.

Store want do anything and at 81 with this crazy president every thing has gone up and this is my lifeline for cooking. I need this stove out of my home and replaced with one l dont have to scrape with a sharp blade that might be the cause of my death at 81 years of age.

[PERSON_NAME], ED.D.

[STREET_ADDRESS]

[PHONE_NUMBER]

User's recommendation: Don’t Buy this particular stove , it looks like everything you cook leaves stains which are unable to remove that looks awful on the top of the stove which can’t be removed even with this sharp blue knife which almost cut my wrist. At 81 it’s very dangerous if you’re home alone,

View full review
Paul F Aqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Large window unit purchased online from Lowe's was installed.
  • - After a week it cooled poorly and hissed; repair tech suspects coil leak.

I ordered a large room window unit online on Lowe's.com. I received it.

On the Tuesday after I received it, I installed it. It worked fine for about a week. It was blowing cool air, not very cold; also, I would hear a low hissing sound. I called a repairman I know.

He looked at it, and his belief is that the coil has a crack inside of the system, but he could not see it. He also said it seems like all of the freon leaked out. I have tried calling three times but just got the recorded message.

I need a repair or a replacement. Please help; I can't afford to lose 600 dollars.

Pros:
  • It is a great product
Cons:
  • Hard to contact customer service

Preferred solution: Item repair or replacement

User's recommendation: Get a warranty

View full review
John B Wed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

I had a washer and dryer that worked...

AI Highlights
  • - Stacked washer/dryer lasted 1 year 2 months after 15 years of reliable use.
  • - No extended warranty purchased; on fixed income.

I had a washer and dryer that worked for 15 years with no problems, but I decided to surprise my wife with a new stacked set from you, and it lasted a year and two months. I did not buy the extended warranty.

Thanks for putting out a product that won't last more than a year.

We're on a fixed income, and if I had known that would have happened, I would have never bought it. Thanks again.

Loss:
$800

Preferred solution: Full refund

User's recommendation: Buy the extended warranty if you have a mind to buy this POS! So glad there not building equipment for our soldiers!

View full review
James B Rdv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greeley, Colorado

Third GE dishwasher (model GDT550PYR3FS) in 6 years.

I purchased a new home 6 years ago with a new GE dishwasher. Two years later, the dishwasher had to be replaced.

We replaced it with the same model. Less than two years later, the control panel went out and has to be replaced.

Now, 2 years later, the pump has gone out. GE-built products are garbage!

Loss:
$600
Cons:
  • Last 2 years max before replacing
  • Appliances are garbage

Preferred solution: Full refund

User's recommendation: Never purchase any GE appliances

View full review
Kathleen W Rru

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baton Rouge, Louisiana

I have a GE front load washing machine...

AI Highlights
  • - GE washer failed after about two years and the pump replacement took five weeks.
  • - After install it shorted; now it needs water pump and a motherboard.

I have a GE front-load washing machine that will be two years old on June 17. It quit working in April. A repairman took a look at it and said it needed a new water pump. The door to the machine would not open because the machine sensed water in the drum. It took five weeks for the water pump to come in. The repairman came this past week and installed the new water pump. He tried to run it to see if it worked, and it immediately shorted out, so now I need another new water pump and a motherboard. It is not under warranty. We did not buy an extended warranty, but you can bet we will get one the next time. It is ridiculous that the machine is not even two years old and needs major parts replacement. I can remember when we could count on appliances lasting twenty-plus years, but no more. The last machine we had didn't last all that long, but it was better than two years. It was an LG. On top of everything, I have a fractured back and can't do much housework, but I could wash clothes if I had a washing machine. I tried calling, but there is no one I can speak to personally. I hope the needed parts will be expedited because I am at the end of my rope. Start building quality products!

Thank you,

[PERSON_NAME]

[PHONE_NUMBER]

Cons:
  • It is difficult to get new parts for repair

Preferred solution: I want it repaired ASAP.

View full review
Kathy T Byh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Alexandria, Virginia

I purchased a GE smart washing machine...

AI Highlights
  • - GE washer won't drain and the door won't open.
  • - $800 repair for control panel; no extended warranty or callback.

I purchased a GE smart washing machine less than 3 years ago. It stopped draining water, and the door will not open.

The service technician told me the control panel needs to be replaced, which costs about $800. That is more than I paid for the washer! I do not have an extended warranty. Is this a common problem with GE washers?

Do I have any recourse except to buy a new washer, which will not be a GE? Replacing washers every 3 years is ridiculous.

Thanks.

I called the GE customer service number and was told they would look into this concern and call me back. No one has called back.

Loss:
$800
Pros:
  • Washed clothes well
Cons:
  • Washer needs replaced
  • Control panel broke after two years

Preferred solution: a washer that works

View full review
Anonymous
map-marker New York, New York

Product information

GE Appliances - Product information

I havent heard back on whether the picture of the AC builtin unit is actually your product.

Please let me know.

Thank you

View full review
TOM P Hsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Davis, California

GE 22 CF bottom freezer frig, bought...

AI Highlights
  • - GE fridge failed after warranty due to faulty fan wiring.
  • - Freezer ~45 F and fridge ~46 F from overheating compressor; service area limits warranty.

GE 22 CF bottom freezer frig, bought Dec. 2025.

It failed a couple months past its 1 yr warranty (bad fan wiring (photos and maintenance report sent to GE). The freezer is not freezing (45 F by tech) and the frig is barely working (46 F and climbing) due to overheating of the compressor.

The compressor is barely working. This faulty wiring is also a potential fire safety hazard.

According to Bodewell, I am apparently out of their factory service area and so do not have the option of getting an extended warranty from GE to cover this very expensive repair.

Model #GDE25EYKHRFS

Serial #ZZ331216

Loss:
$700
Pros:
  • Nice features
Cons:
  • Low reliability
  • Leveling problem for good door closure
  • Bit noisy

Preferred solution: repair coverage and offer to buy extended warranty

User's recommendation: Stay away from GE appliances. This unit was also a bit noising from the compressor running.

View full review
JAYSHREE P Vwk
map-marker Seattle, Washington

Bad Lemon

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have been dealing with the GE Cafe refrigerator for the last three years. One after the other, issues with the appliance.

Loss:
$4409

Preferred solution: Full refund

User's recommendation: Don't buy

View full review
William A Hht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dehumidifier pump has stopped working

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 12, 2026

A direct line of communication is now open. The resolution is yet to be determined. They told me to wait for further information.

Original review May 11, 2026

Second dehumidifier pump has stopped working. I've lost faith in the product.

I want a full refund. I'm tired of dealing with the problem.

Loss:
$350

User's recommendation: Don’t buy this dehumidifier.

View full review
JoAnne C Qrn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
|

This person supports our platform.

Supporter

New and unusable microwave

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Purchased 12/04/25; received 12/18.
  • - It did not work and shut off after 3 seconds.
  • - Warranty for DOA not honored and return to vendor refused.
GE Appliances - New and unusable microwave
GE Appliances - New and unusable microwave - Image 2

Microwave purchased 12/04/25 received 12 /18 tried to use 12 -20 According to Ge dead on arrival only refer to order date not actually received Since I received this on the 18 that is past their date for dead on arrival it did not work kept shutting off after 3 seconds. I unplugged it for 5 minutes now is humming I went local thinking I would get service so not true Now I have to wait 6 weeks for them to look at it even though refused to honor warranty for dead on arrival or return to vendor

Loss:
$668

Preferred solution: Full refund

User's recommendation: test before they leave

View full review
Shirley R Tdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Henderson, Texas

Can't get service people to come install part they ordered with out service order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Service person ordered part for washer. Now I can't get anyone to install the parts; they don't have the service order number.

How do I find that? I've sent everything I have and am still waiting for someone to come.

I've been waiting on the part for weeks, and I finally get it, and nothing happens. I've been waiting for 5 weeks and am sick of it!

View full review
Cynthia T Qfy
map-marker Ontario, California

Broken washer

My washer was purchased in October 2023 and is broken with a malfunctioning keypad control and motor now. Is my washer repair still within the 10-year warranty?

Loss:
$1000

Preferred solution: Full refund

View full review
Cheryl S Bqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Indiana

Thirteen years ago I purchased GE...

AI Highlights
  • - Having bought GE BISQUE 1.7 CF over-the-range microwave PVM 1790DRCC 13 years ago, I cannot find a BISQUE replacement or afford upgrades.

Thirteen years ago I purchased a GE Profile 1.7 CF bisque over-the-range microwave oven, GE PVM 1790DRCC for $438.99. I loved that appliance, and it coordinated wonderfully in my kitchen with all my other bisque appliances.

However, now it is broken, and I cannot find a comparable GE over-the-range microwave oven in the bisque color at all to replace it! And I certainly cannot afford to replace every appliance in my kitchen now that we are on fixed incomes, and the economy has gone to pot in a hand bucket! Yet GE, along with all the other manufacturers on the market, seems to want everyone on earth to have nothing but all black, stainless steel, and/or very few white appliances. I find it just beyond frustrating!

Had the good Lord wanted everyone to be identical in thought, appearance, attitudes, actions, and emotions, He would have made us all identical. But He made us individuals - diverse in every way. All manufacturers, including GE, need to change course to appeal to our differences and quit making everyone's choices so extremely limited! Besides that, neutral colors are definitely warmer and more appealing than all the cold and depressing black and stainless steel products that are currently on the market!

So I am appealing to GE to give this truth some consideration and return to offering consumers neutral choices instead of all the depressing black and stainless steel. And if GE has any of the microwaves like I bought 13 years ago hiding in a warehouse that could replace the one that I have that is now broken, I'd appreciate the opportunity to purchase it at a reasonable price.

I would appreciate a response. Thank you.

Cons:
  • Not enough color choices

Preferred solution: I can’t afford to buy all new appliances when one breaks down & I certainly DO NOT WANT dark, ugly, black & stainless steel appliances!!! Bring back warm neutral colored appliances like: Bisque, Almond, Beige. Customers need choices.

User's recommendation: Manufacturers need to know what customers really want - Customers should not have to settle for less

View full review
Anonymous
map-marker Miami, Florida

Dishwasher not working

Wow! They said tech would be there between 8 AM and 12 noon.

He was at my gate at 8 oclock on the dot, diagnose the problem, and order replacement parts. Im happy.

View full review

About

Related Companies

GE Appliances Canada, GE Appliances Air and Water Solutions

Summary

GE Appliances is a well-known provider of electronic appliances. The list of products offered by the company includes refrigerators (bottom freezers, top freezers, wine hillers, compact), freezers, cooking products (cooktops, wall ovens, warming drawers, range hoods), laundry appliances (washers, dryers, laundry centers, smart dispense), microwaves and dishwashers. GEAppliances are perfect combination of good design and competitive prices. Thousands of consumers have already made sure GEAppliances is worth dealing with. GEAppliances also provides a great variety of appliance parts and repair services. If you are tired of house chores, GEAppliances will help you to make them easier.

GE Appliances reviews and complaints

GE Appliances is ranked 932 out of 6134 in Appliances and Electronics category

Area Served

USA, Worldwide

Payment Methods

MasterCardVISAPayPalAmerican Express

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article