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I have been on the phone waiting for some one to pick up, 1st time I waited 48 mins and the agent hung up stating she could not hear me. Second attempt I waiting 75minutes, then call was dropped! Currently as I am writing to you it's been 3mins. my third attempt. I am...
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#1171199
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When Home Depot suddenly retracted its 90-day return policy as i was checking-out / purchasing a NEW High-Efficiency GE Washer n Dryer for nearly $2000, I should have stopped right there and canceled, but my wife was desperate for a new W+D. The W was a complete...
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1.0
#1170056
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My PB960DJ3BB electric range has had oven temp problems since i bought it. I used two thermometers in the oven to verify the temp wanders + or - 50 degrees. Under warranty but given the refrigerator i bought from GE had similar problems and was fixed under warranty...
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2.5
I liked
  • Nice lady on the phone
I didn't like
  • Lack of customer service
#1168368
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Do Not Buy Extended Warranty for GE appliances

Ge Appliances
#1166140
1.5
Details
Purchased extended warranty thru GE authorized affiliate. First claim submitted and informed there are no companies in the area (Florida) to service a GE refrigerator. The claim is pending (for a month now) while locating service finds repair company. Answering service is in Philippines-no help
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
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Ge Appliances - GE unperfectional exsperice

Ge Appliances
#1155160
5.0
Details
I will never give GE any of my business again
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Style and Design

Ge Appliances - Rebate ripoff

Ge Appliances
#1147330
1.7
Details
Rebate denied. 4 products purchased on 10.5.17. Didn't deliver until 12.5. Rebate expired 11.30 who knew? Dealer didn't provide website nor rules for filing. No help at GE ... offering 25 visa for extended warranty as if I'd give you another dime
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Ge Appliances - Inappropriate advertising

Ge Appliances
#1140461
Latest GE advertising has a child playing with a breast pump. This is inappropriate and unnecessary!! Ad executive should be ashamed.
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I built a home 4 years ago. The builder used all GE Profile appliances. I have a microwave/wall oven combo and had trouble with the microwave. I called someone to repair it and they told me the part is no longer available and I would have to replaced the whole unit...
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1.1
#1164831
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Convection oven never worked, until it was replaced. Oven hasn't worked since dec 22. Merry christmas. Burner stayed on replaced. Control board changed two months ago, after the repair guy had to send back three defective ones. Know another control board on its way...
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#1164698
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My wife and I bought a new home and paid a lot of money to upgrade to GE Profile series appliances. We closed on January 16, 2015. On January 5, 2018 our refrigerator stopped working. We called a repairman who told us "good news, bad news". The good new is the...
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2.1
I didn't like
  • Non-existent customer service and useless website for complaints
#1164625
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We've purchased GE appliance for some years now and have noticed a decline in reliability of its major appliances. Recently, we purchased a GE Cafe dishwasher, which is rated as one of the best on the market. However, we've had two warranty repair calls on it. Now, the...
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1.7
#1163635
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We purchased a new home in 2013 and bought a package of GE appliances. Cook top, wall oven/microwave, refrigerator, dishwasher. The only appliance that has not had a service call was the refrigerator. The dishwasher has an ongoing problem of the soap cup not opening...
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2.2
I didn't like
  • Very poor quality
#1163383
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I purchased all new GE Appliances.... wall oven, microwave, cook top, dishwasher and refrigerator. Within the first year they had to fix the cook top, dishwasher and microwave. The microwave has now been repaired a total of 5 times and is broken again. The microwave is...
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#1162970
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Contact Ge Appliances

Mailing Address:
GE Appliances
3135 Easton Tpke
Fairfield, CT 06828
Phone:
(800) 626-2005
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The wait time for customer service and calling all the call centers is outrageous. Nothing but I'm sorry and miscommunication. My washer has been out of service for 5 weeks and counting. With a household of 5 nothing but a nightmare. Untrained service technicians and a...
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3.7
#1160825
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