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GE Front Load Washer Drum Support Spider Broken

GE Appliances - GE Front Load Washer Drum Support Spider Broken
GE Appliances - GE Front Load Washer Drum Support Spider Broken
We have the expensive GE front load clothes washer WCVH6260 series purchased in November of 2006. It has been annoying from a very young age, smelling like mold and tearing clothes (even after following GE's instructions many times to clean and prevent and always...
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92 comments
#1930157

Last fix for me: my neighbor does powder coating, I removed the spider from the basket and had him powder coat it, then reinstalled it. Hopefully that will keep it going for another several years.

Never again GE and no front loaders. Repair man said they are all the same.

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Featured
ID
#455302 Review #455302 is a subjective opinion of poster.
Location
Brighton, Michigan
Product
Ge Appliances Washing Machine

206455****

I bought the air conditioning in May 2022 I bought it in anticipation of the weather here in Washington.It was in July when I turned it on to use it for the first time.When I turn it on, it only worked like a fan but it didn't release any cold air.I tried to return it...
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ID
#3905518 Review #3905518 is a subjective opinion of poster.
Location
Seattle, Washington

Tech support

The technician says the Freon may not have been put in the refrigerator at the manufacturer. If so or if there is a leak why can't I get a new refrigerator!
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ID
#3868679 Review #3868679 is a subjective opinion of poster.
Location
Roanoke, Virginia
New Reviewer

Air conditioner all lights flashing and won't stay on

GE Appliances - Air conditioner all lights flashing and won't stay on
My unit keeps blipping and showing code 88, with lights on and off. Wont stay on after 5 secs each time its started.
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ID
#3859050 Review #3859050 is a subjective opinion of poster.
Location
Odessa, Texas
Cons
  • Poor quality and reliability on new appliance
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

First GE washer lasted 35 years this one GTW330 made 5

Washer will not spin. Service man said GE junk. Cost more to fix than worth. Scrap it and get buy another brand. But against better judgment replaced the main board, zip. Then replaced the lid switch zip again. Service man was right junk it. Will never buy a GE appliance again.

User's recommendation: Buy something else.

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ID
#3841783 Review #3841783 is a subjective opinion of poster.
Location
Prior Lake, Minnesota

To see if my dryer is under warranty

The buzzer on the new dryer is making a sound that Im not familiar with- it will buzz and loose the sound and buzz again???
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ID
#3837692 Review #3837692 is a subjective opinion of poster.
Location
Falls Church, Virginia

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Verified Reviewer
New Reviewer

Bad products, bad service, horrible fridge

GE Appliances - Bad products, bad service, horrible fridge
Update by user Aug 28, 2022

Still nothing from GE about this. I just bought an older used refrigerator instead.

Update by user Jul 29, 2022

Welp, the fridge actually died now, so I guess I'll be looking for a new one tomorrow.

Original review updated by user Jul 29, 2022
Had the fridge for 4-5 months when it started freezing things in the fridge and thawing things in...
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ID
#3806393 Review #3806393 is a subjective opinion of poster.
Location
Holt, Michigan
Pros
  • I liked it until it stopped working
  • Technician came on time
Cons
  • Poor customer service and bad warranty
  • Understanding of customer service
  • All
Loss
$402
Preferred solution
Full refund

Window ac unit quit working

We purchased a GE window AC unit about 3 years ago. Periodically during this time the unit would not turn on. It might work fine the next 30 times you tried. Now it won't come on no matter what. I'm really frustrated to be back here so soon after purchasing a brand new unit. Shouldn't a unit last longer than that? Ahs14axl1 and serial number ZH 555025. We checked the outlet, the breakers and anything else we thought might prevent it from getting power. Just know that I am literally hot. I'm about to buy another unit but it will for sure not be GE.

User's recommendation: Try a different brand.

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ID
#3805720 Review #3805720 is a subjective opinion of poster.
Location
Olathe, Kansas

GE repair complaint

Trying to get a hold of someone without being transferred 5x is impossible. After four days of trying to get through to someone I finally spoke to someone who knew what they were doing. They have one of the worst IVR system's. I think they need to work on customer relations.

User's recommendation: I don't.

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1 comment
#2256685

Sooo How do we notify GE CORPORATE OF THE major problems that can not be fixed on their Top of Front load washerGFW850SPN2RS ? This model needs to be RECALLED

ID
#3803439 Review #3803439 is a subjective opinion of poster.
Location
Columbus, Ohio

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Verified Reviewer
New Reviewer

Horrific service

So a year ago now they sent people that were NOT licensed in Arkansas nor FROM Arkansas to deliver my appliances. They REFUSED to wear mask or gloves (I'm high risk, j just had my 7th surgery since then) . They destroyed my hook ups in my house for my washer and gas...
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ID
#3772852 Review #3772852 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Pros
  • Tub of washer is large
Cons
  • Length of time it took to get a hold of customer rep
  • To numerous to list
  • Poor time management and extremely poor customer communication
Loss
$400
Preferred solution
I want them to pay for my plumber services calls the parts and the inconvenience and stress they've put me through unfairly taking advantage of my illnesses.

NOT A SATIFFIED CONSUMER

WE PURCHASED A GE STACKABLE MODEL GUD27ESSMWW WASHER/DRYER COMBO, 10 DAYS AGO. COME TO FIND OUT THAT IT HAS NO AUDIBLE SIGNAL FOR END OF CYCLE ON DRYER. I CALLED GE 3 TIMES AND WAS TOLD BY 3 DIFFERENT PEOPLE THAT MY UNIT DID HAVE A SIGNAL? IT DOES NOT, I WAS TOLD BY A...
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ID
#3743162 Review #3743162 is a subjective opinion of poster.
Location
Sebastian, Florida

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Verified Reviewer
New Reviewer

Refrigerator

GE is unable to repair and refuse to replace a refrigerator that is under Costco extended warranty. Multiple Service Calls have been made since April when it broke and now it is July. My husband and I have taken a total of 5 days off to meet the service technicians,...
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ID
#3741521 Review #3741521 is a subjective opinion of poster.
Location
San Diego, California
Cons
  • Customer relations near impossible to contact
  • Better parts and equipment
  • Waiting over 2 months for a part
Loss
$300
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Sold a Piece of Junk

I purchased a GE Cafe dishwasher. It was on sale as an "out of box" item. The dishwasher worked for 6 months. GE scheduled repair. The technician never showed up. Rescheduled. Technician never showed up. GE finally agreed to replace my dishwasher. However, I was informed they could not replace it because "they couldn't find anyone to delivery". So they offered me $1000 as a "buy-back". However, to replace the dishwasher, would cost $1400, delivery and installation. GE refuses to give me any funds toward these additional costs. This company is a joke!

User's recommendation: Stay away from GE applices.

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ID
#3739296 Review #3739296 is a subjective opinion of poster.
Location
Corbin, Kentucky

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New Reviewer

HORRIBLE CUSTOMER SERVICE!!

I bought a brand new over the stove GE microwave from Home Depot, but had to order online because they didn't have the product in stock. Installed over the stove microwave on May 28th. It worked for 4 days and stopped working. That was June 2nd, and now it's July 6,...
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ID
#3736707 Review #3736707 is a subjective opinion of poster.
Location
Ocean City, Maryland
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Customer complaint

They have zero integrity. Zero accountability. They pass the buck make excuses and then refuse to make anything right or contact you. That's okay becauseI'm seeking action do not buy from Home Depot or GE ESPECIALLY IF YOU ARE A WOMAN!!!

User's recommendation: Shop somewhere else.

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1 comment
#2255266

Someone would be sorry if they tried to put one over on any of the women in my family. Car dealers are often bad news, too.

My wife shopped for a new car at several different dealerships only to be ignored or told to "send her husband". (I hate shopping for cars and this one was for her, not me) She's a polite woman and simply walked off, but thank goodness they did not get my 2nd ex-wife (rest her tormented soul) or the fur would have been flying...meanwhile Volvo got a $50,000.00 cash deal just by being polite and helpful.

ID
#3736695 Review #3736695 is a subjective opinion of poster.
Location
Little Rock, Arkansas

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Verified Reviewer
New Reviewer

Poor emergency service

Moved into my newly built home this week. Purchased washer, dryer and refrigerator from GE Store on line. Installers delivered items yesterday and connected them to power and water. Installer said to run water through refrigerator and dump out 2 quarts. I stood in...
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1 comment
#2255268

You're right. Installers should never leave until checking full function.

They should then perform a witness demonstration for the customer who would then sign off on the job as satisfactory.

None of these things happened. Be sure to include everything in that insurance claim.

ID
#3721990 Review #3721990 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
Let the company propose a solution

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