GE Appliances

On December 18, our school district placed an order #WG7827**** at Home Depot for a 30 in. 5 Burner Element Smart Slide-In Electric Convection Range in Stainless w/ EasyWash Oven Tray & No-Preheat Air Fry.

It was delivered on January 7 to a high school food science classroom. When we turned it on, the temperature on the surface of the front was 149'. Because student safety is our number one priority, we removed the stove and ordered a replacement so the students would have the appliances needed for finals in January. When I contacted the local Home Depot, because it was beyond the 48 hours, I needed to contact GE.

When I contacted GE, they said this is considered a 'commercial' purchase and, according to page 29 of the manual, it was no longer considered for a customer care case or return. I find it hard to believe that a company such as GE would not stand behind a product that was clearly defective.

I am asking for a refund of a defective product. Please provide me with a refund.

Good morning,

I purchased a brand new GE Washer & Dryer from Home Depot on August 16, 2024, and have been experiencing numerous issues with the washer. Error messages frequently appear on the screen, indicating various problems such as:

Washer won't spin

Washer making loud noise

Washer won't agitate

Washer won't drain

Washer not filling properly

Given that this was a brand new washer, there is no reason I should be encountering so many issues just three months into ownership.

I am very unhappy with the quality of this washing machine and would like to return it for a full refund immediately. I need to purchase a working unit so that my clothes can be washed properly.

I do not wish to set up a service call or have this washer repaired. This is unacceptable, as I spent my hard-earned money on a new washer and expect to receive a new, functioning appliance.

I request a refund right away and compensation for the inconvenience caused. I hope this matter can be resolved swiftly before it escalates further.

Thank you for your attention to this matter.

Best regards,

Colleen Evans

I bought a now Top of the line CAFE refrigerator, model #CXE22DP2PHS1, Serial # RZ502925, from Best Buy. I paid for delivery and installation.

The refrigerator last one week and stopped working, power was on and lights were on. I have surge protectors on the electrical panel and the refrigerator itself. I called GE, and they gave me an appointment the next day, and they fixed the refrigerator. The serviceman said the compressor failed.

I asked why, and I was told because I opened the refrigerator too many times and I should only open the refrigerator ONCE/DAY. Although I appreciate the quick appointment and repair very much, I despise GE for selling Top of the line, CAFE, refrigerators that cost $4,160 and only last one week, and then tells me it was our fault because we opened the refrigerator several time a day instead of ONCE/DAY.

We purchased a GE washing machine model #GE-GFW650SPNSN 4 years ago. Since purchase it had had issues with noise, leaking, and now MOLD AND MILDEW that is built up inside the machine to the point of staining clothes and making our daughters sick.

Myself and my wife are the only user's of this machine. We used the machine as per manufacturer reccomendations also monthly or even 2x a month cleaning to prevent mold and mildew. The machine is supposed to have built in microban technology to prevent this along with a self clean function and self venting function to help. These all did nothing to prevent this.

My two daughters who were born premature did come home and were sick often. Come to find out it was because of the washer that had mold and mildew and also put that onto their clothes/blankets. My wife and I have had constant headaches. GE repair wanted $1300 to fix it.

GE offered to sell me a new machine for $850?!. They did not care about the fact that it made us sick and claimed their machine did not fail!