Had purchased 4 GE kitchen appliances (refrigerator, dishwasher, stove, and microwave) and had them installed in 2012.with in one year the handle on the dishwasher became loose and the metric screws along the inside of the dishwasher door vibrate loose when dishwasher runs.
A week ago the handle on the microwave broke where it screws into the door. I am the only one who lives at my house and uses these appliances and I don't cook that often so the microwave doesn't get used often. Called GE service and they want to charge $99.95 to come out for the microwave and $25.00 addt'l charge for the dishwasher on the same visit. This does not include the $150.00 charge to replace the handle on the microwave which only originally cost around $400.
These GE products are poor quality and poor customer service to resolve the issue.I think as expensive as these were to purchase, they should last more than 4 years and not be treated as disposable by GE.
This reviewer shared experience about bad quality and wants this business to offer any options to resolve the issue as the author lost $300. The author is overall dissatisfied with Ge Appliances and uploaded pictures and videos. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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