We purchased GE profile appliances 4 years ago (10/2006) and will never, ever purchase another GE appliance. The dish racks have rusted out after 4 years, the refrigerator control board failed, the display on the convection oven / microwave is not working properly.
Now when I have a question on ordering the replacement parts, they want $24.00 to speak with a technician to see if there is a better alternate part. Their service and lack of access is the worst I have ever seen in any company. When we worked with their service organization, there was no coordination between technicians and it took multiple trips to resolve a dishwasher service problem when it was installed.
GE sets the standard for poor quality and customer service. Do not buy GE appliances....I wouldn't even take them if someone offered them free.
Product or Service Mentioned: Ge Appliances Microwave.