Not resolved
Customer service
Style and Design

This past Saturday all the food in my GE Profile refrigerator was warm and food and ice packs in the freezer were thawed out. There hadn't been a power outage.

The refrigerator motor was running but nothing was cooling. Then the motor went off and didn't come on for several hours. I called GE repair and got a service appointment for today. The service person came in, opened the refrigerator and said it seemed to be all right.

I told him it wasn't all right on Saturday and there was water all over inside the freezer. He said that was because my ice cubes melted. I asked him why it did that.

He said "I have no idea", charged me $99.95 and left. I said I felt I was ripped off and he said "that's what you signed up for".

Worse repair service in my life and I am a senior citizen.

Product or Service Mentioned: Ge Appliances Refrigerator Repair.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

I liked: Looks nice.

I didn't like: Terrible service.

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