they want money to help you with their defective product. if it breaks you can either wait for their customer help line and probably give them money as well, or go online for an immediate opportunity to give them money.
I don't know why I don't remember this. they were not willing to help with the freezer icing up, the stove switches repair of the microwave power failure. Money first then help. not even any questions first.
So the GE home business model is mediocre product, designed to break, then charge for help repairing them. Then, as you can see, they will not take a complaint without at east 100 words, t discourage you from complaining. Last GE PRODUCT i WILL EVER BUY.
At least the Koreans back their products with service. I guess I just have to stop trying to buy "Merican, but of course it is not American is it?
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Deliver product or service ordered.
I liked: Looks.
I didn't like: Used to mean quality now means profitability.