State: Kentucky City: Louisville Product: Ge Appliances Dryer Repair Clear all filters (1 of 6 reviews match)
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Ge Appliances - Poor Product Quality and Customer Support

2.8
Details
I have a dryer that died just under one year after purchase. I wasn't too concerned as it's still under warranty and I purchased an extended warranty. However, what they don't tell you is that they have so many problems that they can't keep up with repair requests. Best they could do was give me an appointment 6 weeks out. I have a business that depends on having a working dryer. I wound up having to pay out of pocket for the repair and they would not reimburse me. A $200 repair for a $500 machine. They should tell people up front that their warranties are worthless if you want timely service. What happens when a refrigerator fails? You are out of luck for 1 1/2 months? Lesson learned...do not buy GE appliances...made in Mexico junk.
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Author
Location
Louisville, Kentucky
Service
Ge Appliances Dryer Repair
Cons
  • Quality and service
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
Review #1021739 is a subjective opinion of poster.