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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money

My brand new gas range was defective. My appliances were all purchased from home depot at the same time.

The gas stove I purchased had a defect that when I put the oven on it kicked on the broiler. My oven caught fire. GE will not do anything about it. They wanted to send a technician out to test it and to hook up an unsafe stove to the gas line in my house.

Are they crazy? Do they really think customers are going to keep buying their appliances after this? I have told everyone and anyone about this situation. I have never been treated so bad by a company.

They need to take responsibility before they kill someone. My house almost burnt down!

Product or Service Mentioned: Ge Appliances Range.

Reason of review: Damaged or defective.

Monetary Loss: $400.

Preferred solution: Full refund.

I didn't like: Quality, Understanding of customer service, No compassion for customer, Unreasonable.

  • Damaged Product
  • Unsafe Product
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