Troy, Michigan
1 comment
Not resolved

Our plastic knob cracked and we purchased a replacement knob from GE Parts for $71.50 and when the part arrived it was smaller then the orignal knob and didn't set properly on the stove it set out from the stove at least 1/16 to 2/16 of an inch from the stove and looked awful.When we contacted GE they said it was the best they could do because that was how GE reengineered the replacement.

GE would be glad to sell me more knobs at a reduce cost.Their attiude was very insulting to me and left us with a very bad attitude toward GE.

Review about: Replacement Knob.

Review #583090 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $429
Preferred solution Let the company propose a solution

Had an Experience with Ge Appliances?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#944238

All my knobs broke!I couldn't tell if the gas burner was turned on or off!

Smelled gas all the time...mine were replaced with another model's knobs for free by GE.

You May Also Like

Ge Appliances - Monogram oven one year and two months later Ge Appliances "What's with the F97 code on this appliance? Seems like it's a popular problem judging by the online complaints. I had a Monogram double wall oven installed April 2015. ..." Read more Ge Appliances - Explosive oven Ge Appliances "Christmas Eve at 11:00pm we were opening presents and heard a big boom and turned around to see the oven that we purchased a year and half ago had shattered...." Read more Ge Appliances Gfwr2700h1ww Washing Machine Review from San Antonio, Texas Ge Appliances "Hello, I have an issue that I hope you can resolve. I have been dealing with this for a YEAR and there's no end in sight. I purchased a matching..." Read more Ge Appliances - GE Washing Machine Never Functions Properly Very Noisy Sucks  Ge Appliances "I purchased this brand new General Electric Washing Machine Model # GTW180SSJ0WW Serial #LF172471G in the month of August 2015. Since delivery I had nothing but trouble with the wash..." Read more Frigidaire - Just 1year and 1 Month old, Cheap Door Handle Broke at Top Near Screw Frigidaire "I walked over to open the Frigidaire refrigerator that our landlord purchased, somewhere around June of 216, and the handle broke off in my hand. It broke right in the..." Read more Petco - Received a reptile screened cage with several holes.....probably due to shipping!! Petco "I went to my local Petco to purchase their "XL Reptibreeze Chameleon Cage" for my new chameleon since she came with a very small cage AND Petco's website showed that..." Read more Pepsi - Cans not fully Pepsi "I buy Pepsi like it was going out of world don't like to drink other sodas. Lately when I but Pepsi 12 packs and even the24 packs some of the..." Read more Racial Profiling Kroger's Cherry Grove, 450 Ohio Pike Sr 125, Beechmont Ave., Cincinnati, OH, 45255 Kroger "I Went Grocery Shopping Yesterday At Krogers Uscan And Bag I Felt Eyes Watching Me,But I Continued Shopping Anyway As I Went To The Fast Checkout The Employee Came Over..." Read more