Have had GE PGSS5PJXSS side by side REFRIGERATOR since Spring 2009. Service call after service call for issues that GE Service finally admitted there was no cure.
Ice would fall from the tray when the lower door of two was opened rack/tray was pulled out ice over the floor and inside inside and the under the rack. Very hard to get those pieces out. Finally we gave up. Probably that is what GE customer researcher staff tells them would happen after an average number of calls!
At the same time we purchased a GE PDWT480PSS DISHWASHER. Won't even go into the string of service calls that ended with the exact same results. The automatic detergent dispenser keeps on leaking and not only stains the interior but keeps clogging at the hole where the detergent exits. Two premium models that we never had any luck.
How '***' can we be now 4 years later! Bought the GE top of the line electric STOVE. After again during the FIRST month fighting with service when one oven would not bake and several threats they replaced the stove. By the way one of the two service technicians that was here for the dishwasher and new stove is a gem!
Name is Gary and we feel sorry that he has to deal with a product line that has tanked. Don't be as silly as we were. Don't give GE the credit they used to have in the market. Also we saw the past couple of days the Home Depot stopped mentioning GE in there list f appliances.
Kudos for them!
Product or Service Mentioned: Ge Appliances Dishwasher.
Monetary Loss: $2500.