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I agree with all the commentary about shoddy service from GE. I purchased a GE Monogram SS 48" grill w/ Rotisserie about 2 years ago (Dec 2005) and have not been happy since.

The infared burners will not ignite unless I use a lighter, and then they will not stay lit for more than 5 minutes. Have any of you had a BBQ with a dozen friends waiting for golden-brown rotisseserie chickens, only to find 3 rotating raw chickens an hour after starting the process? Also, two of the four burners will not ignite unless I remove the grates and use a long lighter to ignite the iron burners (right, not even brass burners for $2K). During the first year of ownership, I swear I saw the GE repairman at least monthly (or rather, I waited 6-8 hours for him to show up, which only occasionally happened).

Funny thing, the GE repairman convinced me to purchase the extended 3 yr warranty for $99 - what a great deal that was... Long story short, it's been 2+ years and I still call GE on a bi-weekly basis to book an appointment for poor old John to come out and spend several hours attempting to fix a grill that thus-far has proven to be a lemon. Over the past 2 years, I've seen pallets of parts delivered by UPS on one day, only to be packed up in a GE repair van the next day - smells a little fishy, huh? No one seems to care at GE, GE Monogram, or the outsourced GE extended contract vendor.

There is absolutely no accountability, whatsoever. Shame on you, GE.

Product or Service Mentioned: Ge Appliances Warranty.

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