We purchased a GE Monogram microwave and had the touch panel fail multiple times. (Try using a microwave where you can't use the number 3 or turn it off or the number 7 etc....) Service technicians made multiple (5+) unnecessary visits (one to diagnose, one to finally repair - even though it was obvious what the problem was after the first failure....) and the fix would only last a short time.
I have 20 year old microwaves in my basement that still work and have never had a service call. This is my 2nd GE microwave to fail and they do NOT stand behind their name. Avoid GE microwaves at all cost - or you will pay plenty! (Case #18112-004828).
I finally just asked that GE refund the money I've paid for service calls ($250+) but they refused to do that. It seems the best they could do was to send a technician out yet again or to give me a discount on another GE microwave. I am not that stupid!
The product was essentially a lemon all along. See my collection of control panels.
Product or Service Mentioned: Ge Appliances Microwave.
Reason of review: Bad quality.
Monetary Loss: $250.
Preferred solution: Full refund.
Ge Appliances Cons: Poor quality of the product, Poor solution resolve.