Update by user Nov 06, 2017
Inverter board went out again in June '17. Did not have time to deal with GE terrible customer service.
Paid too much for a replacement part they had at a local parts house. GE Cust Svc worthless, they would have to schedule a tech, come diagnose, then replace part. I don't need you to diagnose it, it is burnt, for the 5th time now!!! I have a 5 year warranty after replacing with them, but didn't have time to deal with it and lose more food.
Suggestion is to buy spare part off Amazon (under $100) and have it on hand, IT WILL BREAK AGAIN. Never again GE, never again!
Update by user Oct 05, 2015
Guys when you check this posting, please READ THROUGH ALL COMMENTS, there is a lot of good info. People keep asking me questions that are answered in the posting.
IF you replaced the invertor with GE, there is an additional 5 YEAR WARRANTY on the part. I have replaced 3 of them using this warranty. READ your manual, and check. Sealed System is warranted for 10 years (Compressor, lines, etc).
I have had my entire system replaced because of a leak they couldn't find.
ALSO, there is info about a different control board that increases cooling fan speed and frequency. I haven't tried it but people say it is worth the price, buy it through Amazon.com.
Update by user Sep 02, 2014
Please contact me directly on my e-mail (that goes for anyone who has this problem), I can help! scwaz(at)msn(dot)com
Original review posted by user Dec 31, 2011
Copy of E-mail I sent GE:
I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer's in Phoenix AZ.
The Refrigerator (ZISS480DRISS) broke…of course following the warranty period by a couple months.
The GE Tech replaced the invertor board (WR55X10490), it had gone bad. The Embraco (MFG) part number is VCC3 1156 01 F 04.
This unit mounts directly to the compressor which is a high heat generating component. The invertor also generates a lot of heat due to the nature of the part (high voltage conversion).
The unit he pulled off the refrigerator approximately a year ago was obviously heat damaged and failed. My concern at that time was this would just keep happening if the design was poor and subjected to higher heat than could be dissipated in the refrigerator design. Well, my fears were realized!!
I have another unit which exhibits the exact same heat damage and my refrigerator is down again. (see picture of browning plastic where the heat effect has taken place).
You have a serious design flaw and Vendor part that is sub-standard and I'm assuming which the same has a VERY HIGH FAILURE RATE, and should be considered for Recall.
There has got to be more customers with this same issue, MAKE YOUR VOICE HEARD! Let's get GE to stand BEHIND THEIR PRODUCTS, not excuses by a Brazillian Company (Embraco) who makes poorly engineered and manufactured components!
Product or Service Mentioned: Ge Appliances Refrigerator.
Reason of review: Bad quality.
Monetary Loss: $2000.
Preferred solution: Provide Free parts until the design defect is fixed.
I liked: Tech has always been super helpful.