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GE has designed the front load washer to have an inherent design flaw and will fail.

The spider support is made of a softer metal, the steel basket and the pot metal are dissimilar metals in an acid which causes electrolysis to occur eating the pot metal support bracket.

The repair is $800 after parts and labor.

After contacting GE, they wanted to sell me a new drum for a discounted price. The regular price is $498 the discounted price $200 to get the part.

Then the pat would have to be installed. This problem is designed to happen and I feel it is dishonest to design a product to fail.

Product or Service Mentioned: Ge Appliances Washing Machine.

Monetary Loss: $600.

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Anonymous
#750368

I agree I'm finding more and more of the appliances are designed/engineered to fail after x months. this is just plain fraud. The technology and manufacturing methods have gotten better in the last 70 years...but life expectancy has gone down.

GE_Appliances
Newburg, Kentucky, United States #723943

I am so sorry to hear about your experience with your GE Frontload washer. If you'd like us to review your situation, please send your details and contact information to eResponse@ge.com. Thanks.

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