Brighton, Michigan
9.1K views 71 comments

We have the expensive GE front load clothes washer WCVH6260 series purchased in November of 2006.It has been annoying from a very young age, smelling like mold and tearing clothes (even after following GE's instructions many times to clean and prevent and always leaving the door open when not in use).

Recently it began making terrible noises during the spin cycle and smelling like burning plastic. The wonderful internet helped me diagnose the problem as the common broken drum support "Spider". I pulled the machine apart and found completely rotted crumbling metal as you can see in the pictures (and a bunch of moldy nasty stuff that you cannot get clean without complete dis-assembly). GE has similar machines of which hundreds of thousands have been recalled but for some reason our model has not.

My contact with GE Consumer Relations was respectable but only ended with me getting a discount on the part. Unfortunately this poorly made "Spider" isn't sold separately so you have to buy the whole basket assembly for close to $500. I am extremely disappointed that GE isn't fixing this for free and with a part that is made to last. What happened to the days of keeping an appliance for 20-30 years?.

I did the math and discovered that if I scrap this machine at this point it will have cost me over a dollar per load of laundry just in depreciation.That's ridiculous!

Review about: Ge Front Load Washing Machine.

Review #455302 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Ge Appliances?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Semmes, Alabama, United States #1299586

Just had same problem with my washer and can not seem to find just the spider support and the cost of the whole assembly is to pricey! I bought another front loader for 700.00 and they want over 500.00 for the assembly! RIDICULOUS


Same here, 10 years only.I talked to sears and home depot sales people and they told me that i was lucky that i was able to get 10 years.

Most of all washing machines made today are designed for 3-5 years.

Most parts are replaced by low grade metal and plastic, any place they can cut the price they do it even at the cost of quality and safety.As you know Samsung is already paying the price.

Toronto, Ontario, Canada #1238642

Why is someone not making replacement spiders for these? It doesn't matter who you buy from they all have the same part.

Markham, Ontario, Canada #1234843

The same thing has just happened to my GE WCVH4800K2WW front load washer. The machine is less than 2 years old!!

This is ridiculous! On top of that, GE does not sell just the drum support spider, as you have to buy the whole drum unit.

I don't know how manufacturers get away from selling disposable appliances for top $$$$!

Bayonne, New Jersey, United States #1233747

I have the same issue with the spider. cannot get spider alone but the whole drum

Stockton, California, United States #1212999

I have the same rotted GE spider arm and cannot find a replacement really bad product.

Green Bay, Wisconsin, United States #1211862

They make jet engines ? hmmmmmm. Anybody flying

Hendersonville, North Carolina, United States #1198906

This is not a design flaw.They made the "spider" brace out of uncoated cast aluminum because it is a soft, porous metal, and when subjected to bleach, it turns to chalk.

It will last just long enough for most warranty's to run out. That is also why they charge $550 for the replacement wash drum and refuse to sell the spider separately. They don't want it to last and they don't want you to fix it. They want you to have to replace it!

It's called planned obsolescence.

If anyone reading this decides to buy the wash drum, when you get it, remove the spider and have it powder coated so that it will last forever!

to BigMick Hendersonville, North Carolina, United States #1198910

And it isn't just's ALL front load washers!

They all have the cast aluminum "spider" brace!It's the aluminum/bleach reaction that makes them smell like a rotten sock!

Bohemia, New York, United States #1197175

I have the same issue.My spider broke into three pieces.

I realize the machine is 10 years old and things are going to break but I can't see why GE doesn't make the part available separately from the inner tub since so many people have the same problem and no one ever has an issue with the inner tub itself.

I was told by a salesman that it was because they want you to buy a new machine so they it make it so expensive that it does not make sense to fix an old machine.My response was "I hope they don't think the next machine I buy will be a G.E."

You May Also Like

Ge Appliances - Fire Hazard Ge Appliances "Absolutely appalling customer service from GE. We purchased the GE Cafe gas range. When we installed the oven (meticulously following the instruction manual) it burst into flames. Luckily we got..." Read more Ge Appliances - GE Profile Refrigerator - Switch, Light WR23X10429 NLM Ge Appliances "GE Profile Refrigerator Purchased 6/18/2009 Model: PDS22SISDRSS Switch, Light WR23X10429 Shows up NLM. GE told me there was no other part that would fit and I should look on..." Read more Ge Appliances - GE Monagram Refer bad parts WR55X10490 Ge Appliances "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer’s in Phoenix AZ.The Refrigerator (ZISS480DRISS) broke…of course following..." Read more Ge Appliances - GE Washing Machine Never Functions Properly Very Noisy Sucks  Ge Appliances "I purchased this brand new General Electric Washing Machine Model # GTW180SSJ0WW Serial #LF172471G in the month of August 2015. Since delivery I had nothing but trouble with the wash..." Read more Terminix - Terrible Customer Service Terminix "Repeatedly missed appointments for evenings or weekends when I would be home. Instead they would just show up during working hours and leave a a note. Final straw was when..." Read more Michael Lupolover Michael Lupolover "Lupolover and his team of telemarketers engaged in illegal telemarketing to my phone. My phone is registered on the DNC registry found at donotcall.gove Lupolover is subject to a Consumer..." Read more Fake IT Consultation Firm Scam 2017 Terrafirmasolution "I was looking online using looking for computer gigs, and I found this listing for an IT consultation firm that helps felons with non-violent backgrounds get freelancing gigs/temp. employment...." Read more Racial Profiling Kroger's Cherry Grove, 450 Ohio Pike Sr 125, Beechmont Ave., Cincinnati, OH, 45255 Kroger "I Went Grocery Shopping Yesterday At Krogers Uscan And Bag I Felt Eyes Watching Me,But I Continued Shopping Anyway As I Went To The Fast Checkout The Employee Came Over..." Read more