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Cafe GE appliances may rate high according to consumer reports, but their call in service center represntatives are unhelpful, lie about when a service rep will be available to come to your home and refuse to give a supervisors name or contact information. I have experience total client dissatisfaction4 times in less than a year when a service rep guaranteed a call first thing in the morning.

Ater hours of waiting, and more calls, I am then told the rep will be there between 8 - 5 pm. This is a game GE service plays with its customers.

I've never experienced this level of frustration with any service provider. I will never purchase a GE product again with their service goat ropes.

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Anonymous
#391963

might this be the same consumer guide that rated montgomery ward appliances better then the same name brand that build built the machine for wards? hummmmmmm?

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