Product: Ge Appliances Washing Machine Clear all filters (87 of 87 reviews match)
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Ge Appliances - Horrible after sales service

I've had my GE washer for just over three years, and had a additional two year warranty in addition to the manufacturers one year. In that time, I've had to replace the control board twice. And, now, the control board is defective. Again. The best GE will do: offer $30 off $180. The board can be found for for approximately $100 online. I will never buy GE ever again.
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Ge Appliances Washing Machine
Review #1557590 is a subjective opinion of poster.
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Ge Appliances - GE Front Load washer

I have loved this washer and still have the matching dryer that works fine. I have taken the entire washing machine apart and while doing so, I order parts I was most likely to need - well, I was mistaken as the part I need is the spider WITHOUT the stainless steel basket - which is all fine. I DO NOT wish to spend $500 as I know these parts are made and put together to be sold by GE. So, they can take them apart or get some prior to the spider and basket being assembled so that they can ship these out to what appears to be 100s who have had the same issue. Why this part is not also made of stainless steel is beyond me. SO wasteful. I still have every part and the videos I made during the disassembly and would absolutely LOVE to get JUST the spider so I can get this thing back together. Who do I need to speak with to get this? My father managed all the chain of appliance stores in our city when I was a kid up into my 20s and that was 7 stores in the chain. They were all about service and retaining customers. That's why Elvis would purchase 100s of appliances from them and send them out anonymously to those in need! Can I PLEASE just get this one part and feel good about not adding this washing machine that I love to our already overflowing landfills! PLEASE
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Product
Ge Appliances Washing Machine
Reason of review
Damaged or defective
Review #1486931 is a subjective opinion of poster.
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Ge Appliances - Appliance was recalled, totally defective parts, failed to compensate customer for defctive product.

My washing machine was determined to be inoperable by GE serviceman, GE manager refused to do anything to remedy the loss. One manager offered $100. another offered a discount on a new Machine, alone came Bill and refused any compensation whatsoever. Don't buy GE Appliances.
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Ge Appliances Washing Machine
Reason of review
Damaged or defective
Review #1464042 is a subjective opinion of poster.
0 comments

Ge Appliances - Washing machine destroys clothes

2.5
Details
I recently moved into a new home [built in 2013], with all GE appliances. An item of clothing got caught under the agitator and had to be ripped out. This house was lived in by a single woman, before I moved in. I am also a single woman, so this problem can not be blamed on over usage, I have owned 6 or7 washing machines and used many more, and I have never seen this happen before. From what I can see, this product is not well made. Also, the GE dishwasher is difficult to load.
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Product
Ge Appliances Washing Machine
Pros
  • Looks
Cons
  • Quality of clothes and dish washer
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Review #1437372 is a subjective opinion of poster.
0 comments
I have had big problem with GE washers in the last few years. I had a GE washer & had problem with control knob,control, & back panel. I changed parts out & had same problem again. Then I was dumb enough to go buy another one. The same thing happened to the newer one....
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Product
Ge Appliances Washing Machine
Reason of review
Bad quality
Review #1434630 is a subjective opinion of poster.
0 comments

Ge Appliances - Most horrible company

Brand new washer just got on 11/26 sounds like it dragging. Makes loud noises and my bedroom is nextdoor. Will not refund my money.want a technician to come out ...why do i have to go through this with a new washer
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Ge Appliances Washing Machine
Cons
  • Way they are handeling this
  • Very poor quality
  • Entire experience with customer service
Reason of review
Bad quality
Review #1409123 is a subjective opinion of poster.
4 comments
Stop scamming people by selling them broken appliances!! My parents bought a new washing machine, only to discover it was defective. Went to the store and were told 'not our problem', deal with the manufacturer (GE, worst co. ever!) it has been 2 months, my mom is...
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Anonymous
#1598335

You should contact your local television station to have a reporter come by and to a story about your problem and they can air it on the news. Or maybe you could get the newsp...

Author
Product
Ge Appliances Washing Machine
Reason of review
Damaged or defective
Review #1399547 is a subjective opinion of poster.
1 comment
1.0
Details
I received 5 appliances on friday, August 24/2018 from economax delivery and despite seeing a dent in the fridge and scrapes on my washing machine, after setting up the washer it's not functioning. It's defective and we aren't able to clean our clothes, etc. My husband...
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Anonymous
#1568765

I am experiencing this same washing Machine problem right now.

Author
Location
Montreal, Quebec
Product
Ge Appliances Washing Machine
Reason of review
Damaged or defective
Review #1342000 is a subjective opinion of poster.
1 comment
1.6
Details
Approximately 4 years ago we purchased a GE front load washer to match the dryer. Within the first 3 weeks I had the repair man at my home twice. The first time was to see why my washer was making noises, here the bearing was shot and 1 stabilizing piston was shot also.
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Anonymous
#1534437

Amen to that. My GE dryer broke after 16 months and a part that is on backorder for 2 months or even longer. I will NEVER purchase GE again. GE customer service is horrendous....

Author
Product
Ge Appliances Washing Machine
Reason of review
Bad quality
Review #1320034 is a subjective opinion of poster.
0 comments
Wash machine delivered 5/22/17. The very first load did not work and had to call for service. Came out and needed new parts. Waited ten days for the parts. Acted up several times after that. Left for Florida 10/17 and returned 4/18. On 5/14/18 same problem. Called for...
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Author
Product
Ge Appliances Washing Machine
Reason of review
Damaged or defective
Review #1284784 is a subjective opinion of poster.