Not resolved

Owned a French door G E refrigerator for one WEEK, refrigerator temp was high. The tech connected a computer to fridge, and came up with "not connected".

He said the circuit board it's bad, and replaced it.

I asked if he was going to recheck the unit; his computer still said not connected. The tech said "the test cable must be bad."

Does this happen often, that a tech has a bad test line, and then says you need to replace the mother board?

Product or Service Mentioned: Ge Appliances Refrigerator.

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