Product: Ge Appliances Jx7227dfww Microwave Trim Kit Clear all filters (1 of 1 reviews match)
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Ge Appliances - JX7227DFWW Trim Kit for GE Microwave

3.6
Details
During installation for a new microwave, it was discovered that the Phillips Flat Head Screws that hold the Trim Frame to the Bottom Duct and Top Bracket fail to screw into place. These Phillips Flat Head Screws are sheet metal type instead of machine type therefore I tried some metric machine screws and the ones available to me didn't fit. This is not an acceptable mistake from General Electric who has been in business for more than 30 years. If GE is going to last another 30 or more years, it had better increase TQM immediately. A Six Sigma review at Black Belt level may also be wise. What is the point of having a trim kit for a microwave that does not install correctly?
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Author
Product
Ge Appliances Jx7227Dfww Microwave Trim Kit
Reason of review
Bad quality
Loss
$250
Preferred solution
Send me a trim kit that works. I will send the old one back after I know the new one works. If both fail, I will send the new one back.
Review #1083633 is a subjective opinion of poster.