Product: Ge Appliances Customer Care Clear all filters (18 of 18 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Waited 4 hours today and got a call at the last second telling me the repairman had called in sick!!!Why would you make a customer wait for 4 hours before calling him. That phone call should have been made within the first hour. Note I am not mad at the repairmen...
Read more
Product
Ge Appliances Customer Care
#1090759
Reply to reviews
6/26/17 11:00AM I called GE and made an appointment for a service tech.THEY told me, we have someone in your area, would you like them to come out today? I said "sure" and GE gave me confirmation # 055365518 and said the tech would come between 1-5PM (today, 6/26/17)...
Read more
1.9
Product
Ge Appliances Customer Care
#1066163
Reply to reviews
GE has done nothing but prove to me that they are not reliable at all. To be told that it will take almost 3 months to get a part for for a range that is only 3 years old is ridiculous as far as I'm concerned. I would not recommend anyone to purchase GE appliances,...
Read more
2.8
Product
Ge Appliances Customer Care
I didn't like
  • Cust service
#1027629
Reply to reviews
Called and scheduled a service repair for my refrigerator, non warranty issue, for the hours between 1 and 5.Repair person never showed up but had called in the morning with no message left on voicemail. I returned the phone call, left a message saying he could come at...
Read more
1.0
Product
Ge Appliances Customer Care
I liked
  • Ge applicances
I didn't like
  • Extrimely poor service
#1003765
Reply to reviews
i have been scheduling appointments with GE and they keep changing the dates and finally tell me that the technician had come to my house and was told that i did not need the repair!also when i asked to connect to a supervisor i was put on hold for 45 minutes and then...
Read more
Anonymous
1213

GE has the worst customer service. If you are looking for good customer service. Don't buy from GE. 2 weeks after I ordered the dishwasher it came damaged. Then they sent anot...

1.5
Product
Ge Appliances Customer Care
#988865
Reply to reviews
Trying to get through to a customer service Advocate or representative requires at least 45 to 60 Minutes of wait time each time you call. Technicians cancel at the drop of a hat. GE does not care how inconvenienced you are or how many times they reschedule your appointment. Do not buy GE Appliances...
Read more
Anonymous
Anonymous

Going through the exact same thing! Dishwasher has been broken for seven weeks. Parts on indefinite back order. Took 45 minutes on hold today to speak with someone. The wors...

1.0
Product
Ge Appliances Customer Care
#955490
Reply to reviews
I want to say that recently I have had the BEST customer service experience regarding three different problems I have had with my new GE appliances. I bought an oven, microwave, refrigerator and dishwasher. Each time I called customer care, I received professional,...
Read more
Product
Ge Appliances Customer Care
#951652
Reply to reviews
Ge Appliances - Awful Customer Service; Unprofessional Staff!
Ge Appliances - Awful Customer Service; Unprofessional Staff!
Ge not only provides Awful Customer Service; they also have very unprofessional staff at the President's Office and Gary Mentoth is one of the unprofessional staff member who doesn't even know how to professionally talk to a customer but he is good at *** customer off....
Read more
1.3
Product
Ge Appliances Customer Care
I didn't like
  • Poor quality awful customer service
#865006
Reply to reviews
This GE GeoSpring Hybrid water heater worked fine for years, then a sensor gave out.I called the service 1-800 number gave them the code and arranged to have a service call 3 days later (the earliest). The serviceman called me just before the appointment and asks if...
Read more
Product
Ge Appliances Customer Care
I liked
  • Product
I didn't like
  • Customer service
#857230
Reply to reviews
Bought GC downdraft electric range 7 weeks ago. Downdraft fan never worked. After 7 calls to set an appointment and two service appointments bungled by GE, called the Executive Customer Care line. Two weeks later have an appointment for service today with a waiting...
Read more
Product
Ge Appliances Customer Care
#536485
Reply to reviews