Product: Ge Appliances Customer Care Clear all filters (22 of 22 reviews match)
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I've barely had my GE Laundry Center a month and the tub on the washer machine came unhooked called the service center on Friday June 8th. (which by the way is in Mexico, I am in Canada) There's a local repair company 10 minutes away who could come the following week...
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1.0
Product
Ge Appliances Customer Care
I didn't like
  • Not so much so far broke down with a month
#1279348
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GE 's RETURN POLICY / WARRANTY is for you to purchase another GE appliance and then they send you a check for the original GE appliance, MINUS THE TAX & IT TAKES UP TO 8 WEEKS TO BE REIMBURSED! What if you don't have the money to re-purchase another appliance? It is...
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Ge Appliances Customer Care
#1210370
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I sent you my problem I don't know how many times you keep side stepping the situation.All you would have to do is fix it or give me a deal on another and not like before $50 off a new one. Just send me an address of one of your CO maybe after hearing my story he will...
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Ge Appliances Customer Care
#1175302
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I have been on the phone waiting for some one to pick up, 1st time I waited 48 mins and the agent hung up stating she could not hear me.Second attempt I waiting 75minutes, then call was dropped! Currently as I am writing to you it's been 3mins. my third attempt. I am...
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Ge Appliances Customer Care
#1171199
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Waited 4 hours today and got a call at the last second telling me the repairman had called in sick!!!Why would you make a customer wait for 4 hours before calling him. That phone call should have been made within the first hour. Note I am not mad at the repairmen...
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Ge Appliances Customer Care
#1090759
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6/26/17 11:00AM I called GE and made an appointment for a service tech.THEY told me, we have someone in your area, would you like them to come out today? I said "sure" and GE gave me confirmation # 055365518 and said the tech would come between 1-5PM (today, 6/26/17)...
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1.9
Product
Ge Appliances Customer Care
#1066163
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GE has done nothing but prove to me that they are not reliable at all. To be told that it will take almost 3 months to get a part for for a range that is only 3 years old is ridiculous as far as I'm concerned. I would not recommend anyone to purchase GE appliances,...
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2.8
Product
Ge Appliances Customer Care
I didn't like
  • Cust service
#1027629
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Called and scheduled a service repair for my refrigerator, non warranty issue, for the hours between 1 and 5.Repair person never showed up but had called in the morning with no message left on voicemail. I returned the phone call, left a message saying he could come at...
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1.0
Product
Ge Appliances Customer Care
I liked
  • Ge applicances
I didn't like
  • Extrimely poor service
#1003765
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i have been scheduling appointments with GE and they keep changing the dates and finally tell me that the technician had come to my house and was told that i did not need the repair!also when i asked to connect to a supervisor i was put on hold for 45 minutes and then...
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Anonymous
1213

GE has the worst customer service. If you are looking for good customer service. Don't buy from GE. 2 weeks after I ordered the dishwasher it came damaged. Then they sent anot...

1.5
Product
Ge Appliances Customer Care
#988865
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Trying to get through to a customer service Advocate or representative requires at least 45 to 60 Minutes of wait time each time you call. Technicians cancel at the drop of a hat. GE does not care how inconvenienced you are or how many times they reschedule your appointment. Do not buy GE Appliances...
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Anonymous
Anonymous

Going through the exact same thing! Dishwasher has been broken for seven weeks. Parts on indefinite back order. Took 45 minutes on hold today to speak with someone. The wors...

1.0
Product
Ge Appliances Customer Care
#955490
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