Product: Ge Appliances Cooktop Clear all filters (15 of 15 reviews match)
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0 comments
2.3
Details
We purchased the GE profile double electric range 14 months ago. It has had 2 catastrophic problems and is dead. We used the oven lightly for 13 months when the large front burner died. Less than 2 weeks later, at 14 months old, the oven clicked off during use . . ....
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Author
Product
Ge Appliances Cooktop
Pros
  • Look and feel of the appliances
Cons
  • Lemon of an oven
  • Product failed in 2 major ways in 14 months
Reason of review
Bad quality
Loss
$1125
Preferred solution
Full refund
Tags
  • Planned Obsolescence
Review #1487759 is a subjective opinion of poster.
1 comment
1.2
Details
Lat year I bought a GE induction cook-top through Sears.I also bout the extended Warrantee for it. After three months, it started giving us trouble. It would shut itself off after a minute or two. Therefore, I had to stand next to it and turn it on again and again. I...
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Anonymous
#1261752

If you had taken time to read and understand your PA you would have asked for the replacement under any of the four different clauses that you 2ould have qualified for replace...

Author
Product
Ge Appliances Cooktop
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Deliver product or service ordered
Review #971666 is a subjective opinion of poster.
0 comments

Ge Appliances - BAD plastic knobs on GE Cafe Gas Cooktop

I have had to replace two of the knobs since Feb installation and now have to replace the lock *** as it is also broken (and I have never used it). So much for the safety of it!! They are plastic and are defective. The first *** broke and I was unable to turn off the burner. After freaking out and then pulling one of the other knobs to turn it off, I called customer service and she sent me two replacements. Then one of the new ones broke and I called back and was sent one. I now have spares but worry how long they will last. Today I will call again for the lock *** replacement. I am SO disappointed with GE, expected much better quality.
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Author
Location
Mineola, Texas
Product
Ge Appliances Cooktop
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Ge Cafe Gas Cooktop
Review #889479 is a subjective opinion of poster.
0 comments

Ge Appliances Cooktop Review from Houston, Texas

1.8
Details
Very aggravated, purchased GE Cafe cooktop gas stove despite reviews that the knobs break. Should have listened. I am just passed the one year warranty and had one break. They will not send a free replacement even though there seems to be a major issue with this part. Was brushed off by customer service specialist. Will never purchase GE again and will strongly advice any acquaintances do do the same.
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Author
Location
Houston, Texas
Product
Ge Appliances Cooktop
Reason of review
Bad quality
Review #824814 is a subjective opinion of poster.
0 comments

Ge Appliances - Stove top ignitor switch

2.0
Details
purchased stove top in May, 2013. Ignitor switch defective as of November 2015. Have to replace harness, but part will not be available until mid-January, so I am without a stove top for the holidays. Customer service useless, parts department useless, only provide generic answers, sound like United Airlines. I am writing letters all the way to the top, to include CEO, someone, besides consumers, has to know that GE is too unreliable. enter at least 80 words enter at least 80 words
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Author
Location
Carlsbad, California
Product
Ge Appliances Cooktop
Pros
  • Looks
Cons
  • Quality reliability customer service
Reason of review
Order processing issue
Loss
$450
Preferred solution
Deliver product or service ordered
Review #751283 is a subjective opinion of poster.
0 comments

Ge Appliances - GE Appliance Problems

We have GE cook top, GE front loader Washer and Dryer. The GE cook top failed multiple times. Once during the warranty period. The ignition module went bad. Then the switch and harness went bad. I had to replace them. The GE front loader wash machine soap dispenser broke right after the warranty period is over. I used rubber hose and stainless steel clamp to fix it. About four years after the purchase, the washer start to have intermittent problem not being able to lock or unlock. We had enough problem with these products. We replace them with product with other brand.
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Author
Location
Cleveland, Ohio
Product
Ge Appliances Cooktop
Reason of review
Warranty issue
Review #630759 is a subjective opinion of poster.
3 comments
I recently purchased a GE electric coil top stove, model JCBP400DT2WW. I cannot leave a soup or stew to simmer for 2 or 3 hours because even when I turn the heat to the lowest setting, the heat will eventually build and return to a boil. I was told that "no one cooks...
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GE_Appliances
#741824

I am sorry to hear about your experience. Can you please email the details to eresponse@ge.com so we can look into this for you? Thanks.

Author
Location
London, Ontario
Product
Ge Appliances Cooktop
Reason of review
Bad quality
Loss
$1000
Tags
  • GE Electric Coil Top Stove
Review #456485 is a subjective opinion of poster.
1 comment
The GE Profile range we bought has dual fuel. The oven and warmer oven are electric and the cooktop is gas. Seems like a good idea. How was I to know that the gas cannot be turned down low enough to prevent boiling? Do you boil everything? I don't, or at least did not...
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c3mader
#721382

My dual fuel stove caused a kitchen fire. While GE paid for 2 repair technicians to check it out and replace the burned handle and knobs, neither could figure out why the fire...

Author
Location
Philadelphia, Pennsylvania
Product
Ge Appliances Cooktop
Loss
$2500
Review #445313 is a subjective opinion of poster.
1 comment
One of the 5 plastic knobs on my GE Profile Cooktop cracked. I figured this would be no big deal to replace - maybe a few bucks tops. I called the phone number for GE replacement parts. $57 dollars!!!! FOR ONE LITTLE PLASTIC *** that probably costs 57 cents to...
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GE_Appliances
#690203

Hello, this is Donna with GE. I am so sorry to hear about your experience with your GE Profile cooktop. We would like to help. So that we can work with you directly, can you...

Author
Product
Ge Appliances Cooktop
Review #415320 is a subjective opinion of poster.
0 comments

Ge Appliances - GE Radiant Cooktops

I purchased a GE Radiant Cooktop, model AA7 04866Q from Lowe's. What a piece of junk. It is extremely hard to clean and keep clean. You have to use a special cleaner after every use-if not, it is a smeary mess. Forgot about cooking something greasy like bacon-you will spend 15 minutes trying to clean the grease off. It wastes paper towels because you have to keep using clean, dry towels to remove the grease and cleaner, otherwise it stays streaked with grease. Do not waste your money on this product. I wrote the company with my concerns and did not get a reply.
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Author
Location
Tampa, Florida
Product
Ge Appliances Cooktop
Loss
$800
Review #414032 is a subjective opinion of poster.