Words fail to express how disappointed I am in your response. When I remodeled my prior home, I used all GE Appliances.
When my partner remodeled his prior home, he used all GE Appliances. When we remodeled our kitchen – less than a year ago – we used all GE Appliances. This included the microwave, dishwasher, refrigerator and stove. We have always thought the utmost of GE and had no problems paying the extra for the peace of mind and beauty.
We have also highly recommended GE to our family and friends for their appliance purchases. Due to handling of this situation, this will not be the case in the future.
While merely an aesthetic issue to you, we purchased these appliances and expected them to last – both aesthetically and functionally – for many years to come for our dream kitchen. We purchased the stove for function and aesthetics. We did nothing improper while the stove has been in our possession.
Imagine our disappointment when we were told GE will not replace the incorrectly manufactured unit. Unfortunately, this portion of our dream kitchen has turned into a nightmare as these issues do affect us.
Product or Service Mentioned: Ge Appliances Range.
Reason of review: Damaged or defective.
Monetary Loss: $1000.
I didn't like: Way they handled our problem.