We are a GE stockholder and still got screwed by GE.They shipped us a new refrigerator that was absolutely not damaged in transit.
We discovered a dent in the door that was obviously done before the refrigerator was put in its cardboard container and shipped. Since we didn't unpackage the cardboard and report the damage within 30 days, they will not fix or replace the door. Their policy is "30 day cosmetic warranty." Our policy is "we expect to get what we contracted to buy and we didn't."
So now we'll tell everyone what a crock of *** GE is as a company. We received better customer service from products manufactured in China than we did from GE appliances manufactured in Kentucky.
We will sue the company because they breached the contract by selling damaged goods.We contend they had to know the damage was there before it shipped and they were simply hoping they could find a loophole to screw the customer.
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