Little Rock, Arkansas
3 comments
Featured Not resolved

We are a GE stockholder and still got screwed by GE.They shipped us a new refrigerator that was absolutely not damaged in transit.

We discovered a dent in the door that was obviously done before the refrigerator was put in its cardboard container and shipped. Since we didn't unpackage the cardboard and report the damage within 30 days, they will not fix or replace the door. Their policy is "30 day cosmetic warranty." Our policy is "we expect to get what we contracted to buy and we didn't."

So now we'll tell everyone what a crock of *** GE is as a company. We received better customer service from products manufactured in China than we did from GE appliances manufactured in Kentucky.

We will sue the company because they breached the contract by selling damaged goods.We contend they had to know the damage was there before it shipped and they were simply hoping they could find a loophole to screw the customer.

Review about: Ge Cye22Tshgss Cafe Series French Door Refrigerator.

Review #810294 is a subjective opinion of a user.

PRODUCT OR SERVICE Ge Appliances Refrigerator
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Ge Appliances?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1128878

Sounds like 30 days is more than sufficient time to report damage to me!!You fail to mention how long you actually waited before reporting ....

31 days? 2 months? A year?

The fact that you are a "stockholder" is irrelevant to this situation and does not entitle you to special treatment.Nice try, though!

Anonymous
to Anonymous #1173000

What guts it must take to screw a stockholder.It does make a difference because as a stockholder one tries to be loyal to the company one partially owns.

If I owned stock in a company and got screwed by said company, I'd be plenty mad, too. Apparently they don't care who they screw. Doesn't sound like the customer is asking for special treatment – simply wanting what they agreed to purchase and didn't get it. If it was 2 days or 222 days, the product was damaged before it ever left the factory.

And since there was no damage to the container, it was actually packed in its damaged state.Where is the QC?

Anonymous
to Anonymous Howell, Michigan, United States #1202594

I've had problems with GE appilances warranty, too.I received a stove with broken glass in the door that could not have happened in shipping because, like this guy, the box was undamaged.

We didn't discover the crack until we actually used the oven, which was about 60 days after receipt and installation into our new home. They refused our warranty claim, too and the dealer wouldn't cover it if GE didn't. You'd think GE would go ahead and correct such problems even after the warranty period if such problems are isolated instances.

Apparently this happens all the time, as I too believe the product was damaged before leaving the factory.Wish we would have bought a different brand.

You May Also Like

Ge Appliances - I feel your pain ... Ge Appliances "I purchased a ge profile refrigerator model # Pfcs1njwa it has an embraco compressor and inverter. In the 7 years I had this fridge , the inverter has gone bad..." Read more Ge Appliances - Recalled GE Washer Fire Cost me over $500 Ge Appliances "Our Model WPGT9360E0WW GE HE Top Loading Profile Washer caught fire 18-May-2016. It appeared that the fire originated at the main control board, P/N WH12X10281. When this event occurred, we..." Read more Ge Appliances - GE Profile Refrigerator - Switch, Light WR23X10429 NLM Ge Appliances "GE Profile Refrigerator Purchased 6/18/2009 Model: PDS22SISDRSS Switch, Light WR23X10429 Shows up NLM. GE told me there was no other part that would fit and I should look on..." Read more Ge Appliances - GE Monagram Refer bad parts WR55X10490 Ge Appliances "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer’s in Phoenix AZ.The Refrigerator (ZISS480DRISS) broke…of course following..." Read more Ingo Money - Fees are all they are  after...the truth read Ingo Money "I have long time standing clients. And they Ingo will charge exorbitant fees for a "Mobile Check Load" They Ingo are opportunists with predatory standards to essentially fleece you upfront...and..." Read more Pepsi - Cans not fully Pepsi "I buy Pepsi like it was going out of world don't like to drink other sodas. Lately when I but Pepsi 12 packs and even the24 packs some of the..." Read more CLASS ACTION LAWSUIT AGAINST ACORN STAIRLIFTS Acorn Stairlifts "If you own an outdoor Acorn stairlift, an Acorn 130 or 180 from 2014 or newer you can qualify to be part of a class action lawsuit against Acorn Stairlifts...." Read more Racial Profiling Kroger's Cherry Grove, 450 Ohio Pike Sr 125, Beechmont Ave., Cincinnati, OH, 45255 Kroger "I Went Grocery Shopping Yesterday At Krogers Uscan And Bag I Felt Eyes Watching Me,But I Continued Shopping Anyway As I Went To The Fast Checkout The Employee Came Over..." Read more