Featured Not resolved
3 comments

We are a GE stockholder and still got screwed by GE.They shipped us a new refrigerator that was absolutely not damaged in transit.

We discovered a dent in the door that was obviously done before the refrigerator was put in its cardboard container and shipped. Since we didn't unpackage the cardboard and report the damage within 30 days, they will not fix or replace the door. Their policy is "30 day cosmetic warranty." Our policy is "we expect to get what we contracted to buy and we didn't."

So now we'll tell everyone what a crock of *** GE is as a company. We received better customer service from products manufactured in China than we did from GE appliances manufactured in Kentucky.

We will sue the company because they breached the contract by selling damaged goods.We contend they had to know the damage was there before it shipped and they were simply hoping they could find a loophole to screw the customer.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Ge Appliances and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Ge Appliances.

Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Ge Appliances to other companies on our site.

Had an Experience with Ge Appliances?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1128878

Sounds like 30 days is more than sufficient time to report damage to me!!You fail to mention how long you actually waited before reporting ....

31 days? 2 months? A year?

The fact that you are a "stockholder" is irrelevant to this situation and does not entitle you to special treatment.Nice try, though!

Anonymous
to Anonymous #1173000

What guts it must take to screw a stockholder.It does make a difference because as a stockholder one tries to be loyal to the company one partially owns.

If I owned stock in a company and got screwed by said company, I'd be plenty mad, too. Apparently they don't care who they screw. Doesn't sound like the customer is asking for special treatment – simply wanting what they agreed to purchase and didn't get it. If it was 2 days or 222 days, the product was damaged before it ever left the factory.

And since there was no damage to the container, it was actually packed in its damaged state.Where is the QC?

Anonymous
to Anonymous Howell, Michigan, United States #1202594

I've had problems with GE appilances warranty, too.I received a stove with broken glass in the door that could not have happened in shipping because, like this guy, the box was undamaged.

We didn't discover the crack until we actually used the oven, which was about 60 days after receipt and installation into our new home. They refused our warranty claim, too and the dealer wouldn't cover it if GE didn't. You'd think GE would go ahead and correct such problems even after the warranty period if such problems are isolated instances.

Apparently this happens all the time, as I too believe the product was damaged before leaving the factory.Wish we would have bought a different brand.

You May Also Like

Ge Appliances - GE Front Load Washer Drum Support Spider Broken Ge Appliances "We have the expensive GE front load clothes washer WCVH6260 series purchased in November of 2006. It has been annoying from a very young age, smelling like mold and..." Read more Ge Appliances - GE Profile Refrigerator - Switch, Light WR23X10429 NLM Ge Appliances "GE Profile Refrigerator Purchased 6/18/2009 Model: PDS22SISDRSS Switch, Light WR23X10429 Shows up NLM. GE told me there was no other part that would fit and I should look on..." Read more Ge Appliances - DO NOT BUY THE GE GeoSpring Hybrid Water Heater Ge Appliances "Initial review from consumer reports and bleeding edge consumers loved the unit. So I bought one 1-2 years after it's initial announcement. The unit purchased was manufactured on..." Read more Ge Appliances - Broken spider on my washer Ge Appliances "We bought a set of GE washer front load and dryer. The machine started making noises and we tought it was the rear bearing. After we took apart the machine..." Read more General motors is *** me off General Motors "i bought a 2005 silverado 3years ago and it had many many problems that the dealer fixed under warranty. here now in 2017 i had a blower motor RESISTOR FIRE..." Read more Hair Sisters - Faulty unit bad customer service Hair Sisters "Bad customer service faulty product sending stuff out without checking their product. I ordered a lace front wig as described there were suppose to be parting space in parting space..." Read more A Foreign Affair - Russian Organized Crime - Came to US, Married, Tried to Steal Everything I Own After 2 Weeks, Vicious Criminal to the End A Foreign Affair "I wrote to a girl on A Foreign Affair through their online dating service with letters and calls. She was delivered to my doorstep from Russia. Very young and beautiful..." Read more Keystone Rv - Weak Leaf Springs and Terrible Follow up Warranty Service Keystone Rv "I bought a brand new Premier Bullet 26 for my trip to Alaska up the Alcan Highway. Performed well on the trip up. On the Dalton Highway in Deadhorse both..." Read more