GE sold all their extended warranty contracts to Assurant Solutions. A company from my personal experience does as little as possible for the customer. My extended contract is with GE. I have the original contract in my files as well as on the GE/Assurant Solution website. Assurant Solution nor GE will honor the terms of the contract specifically where it state in Section 9 e Non-repairable products your remedy is to select a GE product or a monetary credit. I choose the GE product because it would cost less for me to replace the fan. Assurant said that I could only take the monetary replacement which 10% less than GE product and service to install a new fan is not covered under the monetary solution.
In other words Assurant plainly stated that they would not honor the terms of my contract with GE. GE agreed with Assurant not honoring the terms.
My GE product are their best the monogram.
As of today, I am no longer a GE anything. I refuse to purchase from a company that will not honor their contractual obligations to the consumer.
Product or Service Mentioned: Ge Appliances Replacement.