I bought a GE side by side refridgerator on 7/12/11 it was delivered on 7/14/11.On July 8th it died.
I had to throw out over 500.00 worth of food. After going on Monday to the Riverhead store, they set a service call for 7/12 service came 10minand replaced the sensor. That night I called and service came back on 7/14 and told me I was leaking freon, needed a compressor and the parts would have to be ordered. This I was told 1 year to the day it was delivered.
A 1yr old refridgerator has to be rebuilt? They were going to RENT me a frdge? They still wont reimburse me for the food I lost. First they tell me they will replace the fridge and 2 hours later tell me no.
The manager of Riverhead PC wouldnt even talk to me, his paperwork was more important. I have been a customer of PC for over 35 years, and I am VERY disappointed in the way I was treated. I will never deal with them again.
I will deal with Home Depot, where they are courteous to their customers.SHAME ON YOU PCRICHARDS I also will send a letter with attachments.
More Review Details
- Monetary loss:
- Product or service
- Ge Side By Side
- Review category
- Appliances and Electronics
You May Also Like
- "I purchased 2 two nu wave oven and both went through the same failure , dome crack. Other problem is that the unit at a year start losing the..."
- "In October 2009 we decided to purchase a Maytag Bravos 850 series washer and dryer combo for approx. $1800. We figured investing in a "premium" set of appliances from..."
- "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencerâ€™s in Phoenix AZ.The Refrigerator (ZISS480DRISS) brokeâ€¦of course following..."
- "Sold Item on eBay, it shipped in 2 packages, The item arrived and the battery arrived unfortunately 1 week later. The Buyer opened a case on eBay right away because..."
- "I ordered 4 pairs of shoes on October 17, 2014. The shoes arrived on November 7, 2014. They were exactly as I expected when buying from a chinese company -..."
- "This company has the worst return policy and the rudest customer service. They have the wrong part listed for a 1995 Jeep, send a part for a 2007 which..."
- "Forever 21 has horrible customer service and does not care about their customers. I have filed a complaint 3 times and still have not heard anything. On September 18, I..."
- "I can't believe what I just read...I had a very similar experience with icon and Louis nieto. He did constantly harass me by telephone and when he spoke with my..."
- "I just got home from a [necessary] outing to Bloomies in Aventura mall. What a waste of a morning. A gentleman friend of mine bought me some clothes from the..."