We purchased a GE Profile refrigerator (Mod# PSS26PSTA SS) four years ago. It started failing after 3 years.
Initially we were told it needed an "ice ball kit". Then a mother board failed. Then a therister failed. Then 7 more motherboards.
Now the tech advises that foam needs to be inserted behind the therister to prevent ice build up and that three motherboard mounting screws should be removed to prevent shorting the motherboard. This is engineering incompetence and management fraud. GE used to be an American icon but now it is just a joks. Its execs hide behind automated phone lines to no where.
I will vehemently recommend to everyone I meet to avoid GE products at all costs.
I also recommend against using Consumer Reports as a guide since it was largely based on its recommendation that we bought this unit to begin with. Lastly, I am contacting the States Attorney;s Consumer Protection Div and any other legal entity related to consumer fraud to force GE to stand behind its (junk) products.
Product or Service Mentioned: Ge Appliances Refrigerator.