Ge Appliances - Broken spider on my washer

104 of 834 Ge Appliances reviews

We bought a set of GE washer front load and dryer. The machine started making noises and we tought it was the rear bearing. After we took apart the machine we end up with what you see on the picture. The drum spinner completely done.

We try to find a part on ebay but this particular washer does'nt sale the spinner separately from the spider. The price $610

I called the company not only they were not able to help me but told me that if i wanted to send a complain i had to get a certified GE who would send them a report at my own fees, and letting me know that it would probably not change anything.

At the end , they won't help me, they don't want to and they hang up on me.What a great service , I though their products were bad but wait until you try to called them.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Exchange, Refund and Cancellation Policy
Staff
Website

  • What I liked
      No items
  • What I disliked
    • Terrible customer service and parts extremely expensive

Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Monetary loss:
$610
Product or service
Ge Front Load Washing Machine
Review category
Appliances and Electronics
review #773240

Author wants to be contacted by the company. Learn more

Had an experience with Ge Appliances? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
104 of 834 Ge Appliances reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Ge Appliances. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Ge Appliances.
Filing a new complaint about
×