Cornwall, Ontario
0 comments
Not resolved

We bought a set of GE washer front load and dryer. The machine started making noises and we tought it was the rear bearing. After we took apart the machine we end up with what you see on the picture. The drum spinner completely done.

We try to find a part on ebay but this particular washer does'nt sale the spinner separately from the spider. The price $610

I called the company not only they were not able to help me but told me that if i wanted to send a complain i had to get a certified GE who would send them a report at my own fees, and letting me know that it would probably not change anything.

At the end , they won't help me, they don't want to and they hang up on me.What a great service , I though their products were bad but wait until you try to called them.

Review about: Ge Front Load Washing Machine.

I didn't like: Terrible customer service and parts extremely expensive.

Review #773240 is a subjective opinion of a user.

1.5
Website
Customer service
Staff
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Ge Appliances Dryer
Reason of Review / Monetary Loss Damaged or defective / $610
Preferred solution Let the company propose a solution

Had an Experience with Ge Appliances?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Ge Appliances - Arrogant and incompetent customer service Ge Appliances "Today I had a repair service for a 2-year old GE Monogram microwave (a $700 product) that started to smell like something was burning. The technician opened the product and..." Read more Ge Appliances - GE Monagram Refer bad parts WR55X10490 Ge Appliances "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer’s in Phoenix AZ.The Refrigerator (ZISS480DRISS) broke…of course following..." Read more Ge Appliances Gfwr2700h1ww Washing Machine Review from San Antonio, Texas Ge Appliances "Hello, I have an issue that I hope you can resolve. I have been dealing with this for a YEAR and there's no end in sight. I purchased a matching..." Read more Ge Appliances - Washer that doesn't clean Ge Appliances "Our GE Profile Washer never fills with enough water to get the clothes clean. If I run an extra rinse cycle the water is not clear because the clothes are..." Read more Tophatter - Several Rings And 3 Chains Bidding Review Tophatter "I purchased about $130 worth of jewelry, thrill that I got such a great price through bidding. So far 4 rings came and Im about 90% sure 3 out of..." Read more Jawbone up 3 easily broken band- ZERO customer service to fix Jawbone "I bought a Jawbone 3 around Christmas of 2015. I take excellent care of things that I buy, and this band tore almost completely free from the top metal part...." Read more Ace Canopy - Setting up 14 x 20 Ace Canopy "We set up our new canopy today. We used the last one for at least 15 years. We take the cover off only for PA snows. Putting the frame together..." Read more Boston Market - Jagged piece of red plastic found in meal! Boston Market "On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more