We bought a set of GE washer front load and dryer. The machine started making noises and we tought it was the rear bearing. After we took apart the machine we end up with what you see on the picture. The drum spinner completely done.
We try to find a part on ebay but this particular washer does'nt sale the spinner separately from the spider. The price $610
I called the company not only they were not able to help me but told me that if i wanted to send a complain i had to get a certified GE who would send them a report at my own fees, and letting me know that it would probably not change anything.
At the end , they won't help me, they don't want to and they hang up on me.What a great service , I though their products were bad but wait until you try to called them.
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Terrible customer service and parts extremely expensive
- Reason of review:
- Damaged or defective
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Ge Front Load Washing Machine
- Review category
- Appliances and Electronics
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "My husband and I had been researching fridges for the past several months, and last week came across an 'open box' Samsung at Best Buy that was within range of..."
- "This may sound small but the end result could have been serious. Recently I purchased a Kitchen Aid Enamel Roasting Pan and used it for the second time today to..."
- "I bought a RainSoft water softener after mailing in a water sample that I brought home from Home Depot. I wrote the check (see attachment), but the account is..."
- "In 1013 I got scamed by dr. Oz being an endorser of this add I saw. Stemlogica was ordered. Not bad stuff. Olay is just as good...."
- "Here's my review of Densmore's prep course: I decided to enroll the Densmore Consulting Prep Course for the 2014 UFE. My firm was not covering the cost of the course, so..."
- "I have no account signed up with this site and it took $66.85 CAD out of my bank account?! I am furious. I need a refund right now. I was..."
- "We own a 2013 Honda CR-V it has performed very well until recently. The car was sitting in a parking lot . A crook came along side of the car..."
- "Big time violation. The management allowed a lady who is a close friend to move everything from her filthy apartment into my 80 year old aunts apartment after the ***..."
- "THIS REVIEW HELPS YOU GET YOUR REFUND BACK!! WHEN YOU ARE IN THE SAME SITUATION, FIGHTING WITH BAD SELLERS, AND ALIEXPRESS WOULD WANT TO CLOSE YOUR EASE IN SELLER'S FAVOR!!..."