We bought a set of GE washer front load and dryer. The machine started making noises and we tought it was the rear bearing. After we took apart the machine we end up with what you see on the picture. The drum spinner completely done.
We try to find a part on ebay but this particular washer does'nt sale the spinner separately from the spider. The price $610
I called the company not only they were not able to help me but told me that if i wanted to send a complain i had to get a certified GE who would send them a report at my own fees, and letting me know that it would probably not change anything.
At the end , they won't help me, they don't want to and they hang up on me.What a great service , I though their products were bad but wait until you try to called them.
More Review Details
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Terrible customer service and parts extremely expensive
- Reason of review:
- Damaged or defective
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Ge Front Load Washing Machine
- Review category
- Appliances and Electronics
Author wants to be contacted by the company. Learn more ›
Currently PissedConsumer.com is operating in read-only mode, users cannot make any changes to the information, publish comments or reviews.
You May Also Like
- "Picked up the dishwasher (GE) at my Home Depot store. Nov. 30, 2015. Got it home and had my plumber install it. It would not start. Plumber checked and rechecked..."
- "Had a GE wall oven a short time when the touchpad began to crack around the most often used buttons and develop air bubbles. We replaced it with the correct..."
- "I purchase the Cafe Range - being sold as a professional range - we bought the gas/propane range. The knobs on the range wore out in the first year...."
- "Have been contacting Mobstub for over 2 months sending in pictures again and again. Have not received the correct pair of earrings ordered. Ordered 3 pairs of earrings, white gold..."
- "I took two hours to calm down before making this complaint so that it would be legitimate and not out of anger but rather concern. I'm a busy person so..."
- "I had the same experience as others: Signed up for a free trial, sent one fax and then noticed my account had been charged a fee for membership the next..."
- "You can deal with BogRay construction only if you do NOT care about quality of job, terms and money BogRay Construction supposed to do complete apartment renovation in 2 month, which..."
- "I ordered 3 blouses and 2 wigs at different times. I was hoping the first one was a fluke, a bad experience. I cannot wear anything I ordered. None look..."
- "I was a professional model with beautiful long natural hair. After using this product my scalp and face broke out in boils and my hair fell out in chunks. This..."