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Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money

We had to replace a 2008 GE Advantium we loved. The new one's not the same product-- not even close.

Microwaving is extremely slow, speed cook does't brown, even the fan is underpowered. A 15-year-old, $39 microwave in the basement does a better job heating water than the new Advantium.

The GE tech says it's fine. GE's "customer service" says products change, you know. OK, we were unrealistic suckers for expecting the new Advantium to perform anything like the old one.

Bottom line: we bought it, our problem.

Since this Advantium is not a lemon, the only other conclusion is that it's a terrible product. Save yourself $1400 and get better performance by buying a $39 microwave instead.

Reason of review: Bad quality.

Monetary Loss: $1400.

Preferred solution: Let the company propose a solution.

I liked: Old advantium we had.

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