Pissed Consumer - GE appliance complaint

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GE appliance complaint

Mar 10, 2008

GE Appliances complaint

Bought a second home in Florida Nov 2006. Used the microwave about 20 times to heat water for coffee. Stopped working Feb 2008. Called GE, they told me it would be $79.95 and that if it was the magnatron it woould be ccovered under warranty. Repairman came, replaced the magatron and said it was not covered. Called GE, was on the phone for over 1 hour and got back $30 .... how generous of them. I sent a fax to an executive asking why their product would not last longer ? I got a call from a secretary who proceeded to give me the corporate line of why it was not covered. I will not buy another GE product or recommend them. I feel I was treated unfairly even though the 1 year warranty was over. I had a Kitchen Aid dishwasher that had a problem passed the warranty and they replaced the unit explaining that the unit should last longer than 1 year .... wow what a company.

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Comments (2)

1. Written by sandra C, on 06-08-2008 14:52

GE costom service has the be the worse in the univewrse the people are rotten as thir products

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2. Written by appliance tech, on 21-05-2008 08:15

Ge dont care if you buy from them you a dumb *** and you and your friends both know you are. the product has one year wnty. for a reason, and besides Ge makes 90% of all microwaves in the market so have fun staying away from Ge. you new name is give me something for nothing or I'll cry about it!

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