GE Appliances Complaints and Reviews

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GE Appliances
Main address: 3135 Easton Tpke 06828 Fairfield CT
1-800-626-2005, , http://www.geappliances.com/service_and_support/contact/form_website.htm
  • 583+4 mobile complaints
  • $350K claimed losses
  • $597 average
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  • Sep 11
  • Appliances and Electronics
  • Phoenixville, Pennsylvania
  • Ge Refrigerator
  • 1
  • 1
  • 5

Called Ge for part "heater" to repair for the consumer at no charge. This is a well known engineering defect. I was yelled at by the woman " case manager" when I asked her how would she feel if it was her refrigerator she paid good money for it and she wanted to charge me an additional $ 90. plus shipping....when all she had to do was ship out a part I get for $30.00. Bottom line is their... Read more

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GE tech came to fix oven left it open and swung our Monogram fridge open to check the filter and dented the stainless steel door in full view of my wife.The tech denied he did it and said it must have been there before.After contacting GE they accepted the techs story and wouldn't replace the door they damaged Add comment

     

  • Sep 03
  • Appliances and Electronics
  • Springfield, Missouri
  • Refrigerator
  • 19

Bought set of slate dishwasher, gas range and refrig The paint comes off the refrig with any little bump. This doesn't happen on the other appliances. Call customer service. They said it was cosmetic and we were being too hard on it and they hadn't heard of this problem. Sent me a bottle of touch up paint. This only made it look worse It is only my husband and I at home We were so thrilled to... Read more

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  • Aug 26
  • Appliances and Electronics
  • Washing Machine Replace
  • 14

I purchased this in April of 2011 and it is August of 2014 and I am replacing this machine.within the first year or two I had to us my warranty to have repairs done on the water level control.It never really was quite right from day one. This is a horrible product! I can't believe it didn't last at least 5 years without carping out. Shame on you GE this is the worst washer ever!!!!!!!!!! Don't... Read more

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  • Aug 25
  • Appliances and Electronics
  • Vail, Colorado
  • Refrigerator Quality
  • 1
  • 1
  • 35

I grew up on GE appliances. However, under Jeff Imelt, the quality has been lost. I've got about ten refrigerators (homes, businesses, vacation homes, etc.). The old GE refrigs latest forever. Now after 7 years, they die. I'm now replacing a GE water softener after 3 years. My home unit is in its 15th year. Goodbye GE....GE no longer means quality. And not surprisingly GE is dumping its... Read more

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  • Aug 19
  • Appliances and Electronics
  • San Francisco, California
  • Gas Range Burner Knobs
  • 4
  • 4
  • 44

Today, after I initially put in the order with the GE customer service rep for something like $306.00 for 4 knobs, I told her I was very unhappy with the quality of the knobs as well as the highway robbery prices GE was charging (about $70.00 for EACH knob) for replacement of essentially plastic knobs. She gave me a customer service number. I called the number and got a recording that I could... Read more

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  • Aug 16
  • Appliances and Electronics
  • Washing Machine
  • 12

I put in a load of clothes and went to bed. I work third shift so the washing machine was running during the day. I got up at 6pm and my washing machine was STILL going. It had been going through rinse cycles ALL DAY ! I can't wait to see my next months water bill. We have issues with our GE refrigerator and dishwasher too. If I had it to do over I'd have bought Whirlpool appliances. I have to... Read more

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  • Aug 16
  • Appliances and Electronics
  • Carmel Valley, California
  • Cafe Oven
  • 19

I originally bought a GE Cafe Double Oven. Turned it on, the convection blower burned out as wasn't hooked up at the factory in Mexico for the correct voltage. They fixed it. Now, the oven is locked out and nothing works as the "LOC" light is on continuously. Called GE Service--THEY NO LONGER SERVICE THE OVEN, "WE HAVE NO AVAILABILITY". I said they should put that in their ads--"1800GE... Read more

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  • Aug 14
  • Appliances and Electronics
  • Grand Bend, Ontario
  • Dishwasher Leaking
  • 1
  • 1
  • 32

5 new GE appliances were delivered to me on May 30/2014. Within 2 weeks the dishwasher wouldn't drain and the repairman came out and fixed it. Within the next 2 weeks it wouldn't drain and he came out again. He said he wasn't familiar with GE dishwashers and took off the rubber around door and said he would go back to the showroom and look at it and come back and fix it. I said-as long as I... Read more

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  • Aug 07
  • Appliances and Electronics
  • Dishwasher Door
  • 1
  • 1
  • 22

I bought my dishwasher in 03/2014 and had nothing bought on going problems. My biggest complaint is that the door will not stay closed, it has "NO" locking mechanism! A little triangle piece of plastic sits in a "V: shaped opening but does not lock the door when you close it! So if you have to many pieces of silverware like 20 in the silverware rack or more the door won't close! Also you "CAN... Read more

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