GE Appliances Complaints and Reviews

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GE Appliances
Main address: 3135 Easton Tpke 06828 Fairfield CT
1-800-626-2005, , http://www.geappliances.com/service_and_support/contact/form_website.htm
  • 571+3 mobile complaints
  • $340K claimed losses
  • $593 average
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  • Jul 28
  • Appliances and Electronics
  • Faulty Washer
  • 6

We purchased GE front load washer and dryer 6 years ago when we moved into our home. With a family of two (with appx. three loads per week) we expected the appliances to last - or have a long life cycle. During this time, the washer has had several repairs, a recall on parts and just recently malfunctioned causing smoke throughout my house. Thankfully we were at home before a major fire... Read more

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  • Jul 25
  • Appliances and Electronics
  • Washer Pump Replacement
  • 15

Bought a GE Washer. Less than a week later the pump went out. Called for service, and they came out and replaced the pump. So that part went ok, short of it being a pain and something that should never have happened in a brand new washer. So, I went onto the GE website to review the washer. I basically explained what had happened and then said I am on the fence about it's performance because it... Read more

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  • Jul 24
  • Appliances and Electronics
  • Refrigerator Parts Replacement
  • 14

I purchased a new GE refrigerator and was initially happy. Suddenly, the freezer temps rose and the ice maker stopped. I was scheduled for the following week when I contacted the service number. The tech did computer readings and said that I had several failed parts. He ordered parts and rescheduled the appointment to the next week. When I never received parts, I called again. No parts were... Read more

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  • Jul 22
  • Appliances and Electronics
  • Stowe, Vermont
  • Stainless Steel Dishwasher
  • 7

Two years ago I bought a GE GLD5868V00 stainless steel dishwasher to match the GE stainless steel stove, refrigerator and microwave I bought from Sears for our condo in Stowe Vt. The problem I have is with the dishwasher. The door sticks to the bottom of the tub so badly I have to force the door up from the open position in order to close it. By doing this the seal has cracked causing me to be... Read more

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  • Jul 21
  • Appliances and Electronics
  • Cle Elum, Washington
  • Ge Cafe Line
  • 19

We bought the entire GE Cafe line for our high-end cabin, thinking they would be good quality and they looked cool. Well, they do LOOK good but that is about it. Here is a list of the problems we have had and GE does NOTHING about the design flaws and/or helping out consumers with these problems: 1. Microwave - apparently it's really not designed to go over the stove as when it gets warm, the... Read more

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  • Jul 15
  • Appliances and Electronics
  • Richmond, Virginia
  • Washer Delivery Fee
  • 4

1 of 1 Results Purchased 11/2/2010. on 11/6/12, service call to GE replaced support frame to lift drum. On 2/14/13 another GE service call and another $ 89 fee with another drum issue. June 27, 2014 another GE service call with yet another drum issue with the lower drum bracket hung over the bracket. Nothing to do with balancing the clothes. Another $89 fee. Customer service said they... Read more

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  • Jul 11
  • Repairs
  • Fort Myers, Florida
  • Microwave Inside Light Replacement
  • 8

I have Model ZSC 1001 K5501 microwave, the inside light went out and needed to be change, GE Service came today and change the bulb for $230.00, this was billed with a 25% discount. The display light was also out and the Tech stated that the display panel never was illuminated...so there was no bulb to be changed. I had a service call schedule for 7/9/14 and it was a no show by GE and today... Read more

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  • Jul 11
  • Appliances and Electronics
  • Hamilton, Ontario
  • Ge Cafe Series
  • 6

I bought a GE Café series double oven range. Haven't experienced problems with knobs breaking as mine are metal. They do get VERY HOT when upper oven is on, and THEY DO NOT REMOVE FOR CLEANING! Which I find quite unsanitary! Today I went to clean oven racks and what I thought was baked on food was actually RUST!!!! Unbelievable, as this is a pretty new appliance! I bought the full depth Café... Read more

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  • Jul 10
  • Appliances and Electronics
  • Washington, District Of Columbia
  • Ge Microwave
  • 1
  • 19

I called 866-898-7465, gave serial and model number. Process took less than 10 minutes. It was replaced with the model CVM1790SSSS. We remodeled our kitchen in May, 2010 and paid premium, over $900 for the GE Cafe. The push button panel stopped working in April. Called on Monday. responded to their e-mail on Tuesday to process the replacement with above model. Got call from local repair service... Read more

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  • Jul 10
  • Appliances and Electronics
  • Charleston, South Carolina
  • Ge Profile Electric Dryer
  • 13

My GE Profile dryer is 7 years old, has been very gently used, and has developed a split in the seam of the stainless steel drum. I had GE open a case and their "factory technician" came out, examined the unit and submitted a report. He made the sole determination that it wasn't a factory defect, which I completely disagree with, but in the eyes of GE doesn't matter. I put up a message on... Read more

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