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  • Customers like
    • Nice design3
    • Looks nice2
    • Service rep was very nice1
  • Customers don't like
    • Warranty repair responsiveness8
    • Lack of customer service4
    • Refrigerator4

  • Jul 22
  • Appliances and Electronics
  • Saint Joseph, Missouri
  • Hotpoint Dryer
  • 9
  • REVIEW RATING 4/5

I purchased a Hotpoint dryer from GE. After three years of use the dryer’s timer broke. I called the company and complained. The representative was nice, but said they would only pay for parts. I had to pay for labor. My labor cost was $150, and the part was $160. After only three years of use this dryer needed $310 worth or repair work. I will never buy another GE washer or dryer. Hotpoint is... Read more

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  • Jul 22
  • Appliances and Electronics
  • Lafayette, Louisiana
  • Ge And Ge Profile Series Refrigerator
  • 3
  • REVIEW RATING 3/5

My GE profile Profile refrigerator accumulates water on the bottom under the bottom drawer and is starting to rust this started about 3 months ago. The unit is 4 year old and does not look like the water is coming from the filter Where is the water coming from and what to do ? please Reply to Luis@aclalaf.org I appreciate any information that can resolve this issue why write 100 if you can... Read more

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  • Jul 16
  • Appliances and Electronics
  • Kennewick, Washington
  • Ge Refrigerator
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

Our refrigerator we purchased in November went out June 30th. We called Dependable Appliance were we bought it and they said it is a recall item, the fan is bad. They said the fan part would be in the 15th. We called again about this and they said it would not be in until the 23th because of back log of bad fans GE recall. We like the refrigerator and Dependable is trying to help. What do we do... Read more

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  • Jul 13
  • Appliances and Electronics
  • Providence, Rhode Island
  • Ge Cafe Microwave Touchpad Cvm2072Sm1Ss
  • 14
  • REVIEW RATING 4/5

Brian, Thank you for your posting. I have hade the same problem with my GE Café' microwave. After the fist sign of trouble, It took approximately one week for the key pad to stop working altogether. I too called GE and got the same response. for the cost of having my microwave fixed I could buy a new one. They new right away what the problem was. My customer service rep said, "If it's the... Read more

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  • Jul 09
  • Appliances and Electronics
  • Fresno, California
  • Ge Appliances Installation Service
  • 18
  • REVIEW RATING 4/5

My experience with GE GE installed a refrigerator in my new home. Upon moving in we realized the doors were dented. GE sent out a tech to verify they were dented and order new doors under warranty. The new freezer door came visibly damaged. The refrigerated side wasn't noticeable at this time. A new freezer door was ordered. Both of the new doors were dented but were installed anyway. Contacted... Read more

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  • Jul 02
  • Appliances and Electronics
  • Wayne, New Jersey
  • Ge Cafe Range
  • 23
  • REVIEW RATING 4/5

Hello and thanks everybody for all your info. After my first knob broke 2 years ago I paid $50.00 for a new one online. Then the others started breaking and melting. Your not suppose to leave the oven open when you turn it off to cool down. Melts the knobs! Again $50.00 then another $50.00 and so on. Then the new ones I bought broke.... Cheap Plastic. I searched for a blog on this matter and... Read more

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  • Jul 01
  • Appliances and Electronics
  • Pretoria, Gauteng
  • Repair Service
  • 25
  • REVIEW RATING 4/5

General Electric service man was sent out to us.. we were told we would be charged 99.95 for the guy to come out and the unit would be fixed for no additional charge since unit was under 5 years old and still under warranty. the day the guy showed up he wanted to charge almost 4 times (400$)the amount we were told over the phone,, when i told him we would never have had them out if we knew the... Read more

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  • Jul 01
  • Appliances and Electronics
  • Campbell Hall, New York
  • Ge Refrigerator
  • 20
  • REVIEW RATING 4/5

MY BRAND NEW GE REFRIGERATOR IS DEAD AFTER ONLY ONE MONTH. GE INSISTS ON TRYING TO REPAIR IT AFTER ALL REPAIR ATTEMPTS HAVE FAILED. I JUST WANT IT REPLACED AND THEY ARE REFUSING. CUSTOMER SERVICE IN NON-EXISTANT AT GE. MY ADVICE TO ALL POTENTIAL BUYERS OF GE APPLIANCES IS TO GO SOMEWHERE ELSE. DO NOT BUY ANYTHING MADE BY GE! I AM ENTERING THE 4TH OF JULY WEEKEND WITHOUT A WORKING... Read more

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  • Jul 01
  • Appliances and Electronics
  • Chicago, Illinois
  • Ge Appliance Service And Repair
  • 13
  • REVIEW RATING 4/5

If GE comes to your house to fix your dishwasher, it will cost ALOT of money, even if you don't need parts. There is a $79.95 charge just to show up at your door. Then, even if you don't need any parts- and they just make an "adjustment" it will cost at least another $100.00. I just paid $201.62 for a guy to come to my house, and make and "adjustment to flood switch and bracket. Seemed like... Read more

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  • Jun 29
  • Appliances and Electronics
  • Springfield, Illinois
  • Ge Profile Dryer
  • 10
  • REVIEW RATING 4/5

My GE Profile dryer the most expensive one they make shuts down during the cycle and you must 15min to restart. It's out of warranty by less than 6mon. I've had the motor replaced, the mother board, thermostates ckd and nothing works. GE says too bad we'll give you $400 off a new $900 dryer. I paid $900 for this one and another $500+ for repairs!!! GE doesn't give a *** about the customer!!!! I... Read more

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